Atlassian Platform Engineer: Automate, Integrate, Optimize

Epiq; Tampa (FL); On-site; USD 95,000 - 105,000; Full time

Job summary

Epiq is seeking an Atlassian Platform Engineer to administer and optimize Jira, Confluence, Jira Service Management, and Bitbucket across teams. You will collaborate with Engineering, IT, and Product Management to deliver scalable solutions that improve collaboration, visibility, service delivery, and operational efficiency.

The ideal candidate has hands-on experience with Atlassian products, automation, REST APIs, scripting, and cloud-based identity management within ITIL/ITSM frameworks.

Qualifications

• BS in Engineering, CS, or MIS or equivalent preferred.
• 3+ years administering Atlassian products.
• Experience with Jira, Confluence, JSM and Bitbucket.
• Experience with automation and REST APIs.

Responsibilities

• Design and implement best practices for Jira, Confluence, JSM, and Bitbucket.
• Plan and execute upgrades and migrations with proper handoffs.
• Document projects in run books and maintain up-to-date runbooks.
• Collaborate with IT, engineering, and product teams to improve workflows.
• Analyze incidents and trends to drive continuous service improvements.
• Define SLAs and maintain system documentation.

Skills

ITIL/ITSM knowledge

Agile/DevOps understanding

Troubleshooting

Cross-team collaboration

Education

BS in Engineering / CS / MIS

Tools

Jira Software

Jira Service Management

Confluence

Bitbucket

Job description

Epiq is seeking an Atlassian Platform Engineer to administer and optimize Jira, Confluence, Jira Service Management, and Bitbucket across teams. You will collaborate with Engineering, IT, and Product Management to deliver scalable solutions that improve collaboration, visibility, service delivery, and operational efficiency.

The ideal candidate has hands-on experience with Atlassian products, automation, REST APIs, scripting, and cloud-based identity management within ITIL/ITSM frameworks.