Atlassian Platform Engineer (Jira & Confluence)

Vichara Technologies, Inc.; Panama City (FL); On-site; USD 90,000 - 125,000; Full time

Job summary

Vichara Technologies, Inc. seeks an experienced Atlassian Platform Administrator to administer, configure, and optimize Jira, Confluence, and Jira Service Management in the Atlassian Cloud.

You will design workflows, dashboards, and automations while collaborating with stakeholders to improve service delivery. You will support ITSM processes, incident management, and knowledge management, ensuring governance and security across enterprise platforms.

Qualifications

• 4+ years administering Atlassian platforms in enterprise environments.
• Deep expertise in Jira Cloud administration, workflow architecture, permissions, automation, and governance.
• Advanced experience with Confluence administration, knowledge management, and enterprise collaboration strategies.
• Strong experience designing and implementing enterprise-scale automations and integrations.
• Hands-on experience utilizing REST APIs, webhooks, and integration technologies.

Responsibilities

• Administer, configure, maintain, and optimize Jira, Confluence, and Jira Service Management within the Atlassian Cloud environment.
• Manage projects, workflows, permission schemes, notification schemes, issue types, screens, and custom fields.
• Ensure platform stability, performance, and adherence to established best practices.
• Assist in evaluating and implementing new Atlassian features and enhancements.

Skills

Jira Admin

Confluence Admin

Workflow design

Automation

ITSM

Education

Bachelor's degree in IT/CS

Equivalent experience

Tools

Jira Service Management

REST APIs

Webhooks

Marketplace apps

Job description

Vichara Technologies, Inc. seeks an experienced Atlassian Platform Administrator to administer, configure, and optimize Jira, Confluence, and Jira Service Management in the Atlassian Cloud.

You will design workflows, dashboards, and automations while collaborating with stakeholders to improve service delivery. You will support ITSM processes, incident management, and knowledge management, ensuring governance and security across enterprise platforms.