Athletics Ticket Sales Lead — Growth, Retention & Fund Support

tulanectsi; New Orleans (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Tulane University seeks an Assistant Director of Athletics Ticket Sales to lead ticket sales for football, basketball, baseball, and volleyball events in New Orleans and beyond. The role reports to the Director of Ticket Sales and focuses on generating revenue, acquiring new customers, and maintaining strong fan relationships.

Responsibilities include managing season ticket programs, group sales, and donor engagement through the Green Wave Club, while adhering to NCAA rules and university

Qualifications

• Ability to deliver outstanding customer service in a fast-paced athletics environment.
• Strong interpersonal communication with diverse stakeholders (coaches, staff, donors, fans).
• Ability to exercise sound judgment and discretion in sensitive situations.
• Proven ability to multi-task and manage competing priorities under deadlines.

Responsibilities

• Sell season tickets, partial plans, group tickets, and other ticket products for Tulane Athletics.
• Generate sales through calls, emails, appointments, and new leads; build relationships for repeat business.
• Maintain relationships with the Green Wave Club; support donor relations and renewals.
• Perform other duties as assigned by the Assistant Athletic Director, Ticket Sales and Service.

Skills

Customer service

Interpersonal communication

Judgment and discretion

Multi-tasking

Time management

Education

Bachelor's Degree

High School Diploma or Equivalent

Tools

Word processing

Spreadsheets

Social media

Job description

Tulane University seeks an Assistant Director of Athletics Ticket Sales to lead ticket sales for football, basketball, baseball, and volleyball events in New Orleans and beyond. The role reports to the Director of Ticket Sales and focuses on generating revenue, acquiring new customers, and maintaining strong fan relationships.

Responsibilities include managing season ticket programs, group sales, and donor engagement through the Green Wave Club, while adhering to NCAA rules and university