Athletics Ticket Operations Associate

Tulane University; New Orleans (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Tulane University in New Orleans invites applications for a Ticket Office Staff member. Responsibilities include processing ticket sales, exchanges, and transactions for individual games and season tickets, plus handling inquiries about pricing, seating, and event information.

You will staff the box office during home athletic events, including nights and weekends, and assist with renewals, invoicing, and mailings.

Responsibilities

• Process ticket sales, exchanges, and transactions for individual games and season tickets.
• Answer phone, email, and in-person inquiries regarding ticket pricing, seating, and event information
• Staff the box office and ticket windows during home athletic events, including nights and weekends
• Scan and validate tickets at gate entrances, resolving guest issues in a professional manner
• Assist with season ticket renewals, invoicing, and mailings
• Support the setup and breakdown of ticket office and event-day ticketing stations
• Perform other duties as assigned by the Ticket Office Manager

Job description

Tulane University in New Orleans invites applications for a Ticket Office Staff member. Responsibilities include processing ticket sales, exchanges, and transactions for individual games and season tickets, plus handling inquiries about pricing, seating, and event information.

You will staff the box office during home athletic events, including nights and weekends, and assist with renewals, invoicing, and mailings.