Head of Athletics Ticket Sales

tulanectsi; New Orleans (LA); On-site; USD 90,000 - 150,000; Full time

Job summary

Tulane University is seeking a Director of Athletics Ticket Sales to lead the ticket sales function, collaborate with multiple athletics departments, and drive revenue through ticketing, seat donations, and donor engagement.

The role requires building and supervising a sales team, growing the fan base in New Orleans, and coordinating gameday operations while ensuring compliance with NCAA regulations and university policies.

Qualifications

• Bachelor’s Degree in business or related field.
• 3 years of sales experience, or 9 years with a High School Diploma/Equivalent.
• Ability to work independently and collaboratively.
• Experience developing and implementing sales strategies to drive revenue.
• Interact effectively with fans, administrators, businesses, and community members.
• Extremely organized with strong time management and attention to detail.
• Proficient with Microsoft Office Suite and CRM systems.
• Ability to work evenings and weekends during games and events.

Responsibilities

• Increase new business revenue through ticket sales and seat donations.
• Develop and implement comprehensive sales plans to drive revenue for five ticketed sports.
• Maintain a personal client base of current and prospective ticket buyers and priority seating donors.
• Maximize outreach to local business and community members to increase new sales.
• Collaborate with marketing and development to target new ticket buyers and donors.
• Use lead generation campaigns and created lead lists to reach potential customers.
• Collaborate with the development team to increase Green Wave Club membership and annual fund donations.
• Supervise, manage, and mentor a strong outbound sales team for season, group, and other ticket packages.
• Oversee strategies to maximize sales and renewals with emphasis on new transactions.
• Update databases for priority seating donors and ticket holders.
• Develop a community outreach and grassroots sales plan for the Greater New Orleans area.
• Attend community events and meetings to acquire new prospective ticket buyers.
• Assist with gameday operations and coordinate experiences for ticket holders and groups.
• Organize internal sales databases and operations through Salesforce, Paciolan, and group pipelines.
• Perform other duties as requested or required.

Skills

Sales strategy development

CRM systems

Organizational skills

Time management

Data analysis

Communication with stakeholders

Microsoft Office

Ticketing platforms

Customer relationships

Evenings/weekends availability

Education

Bachelor's degree in business

Master's degree

Tools

Paciolan

Salesforce

Job description

Tulane University is seeking a Director of Athletics Ticket Sales to lead the ticket sales function, collaborate with multiple athletics departments, and drive revenue through ticketing, seat donations, and donor engagement.

The role requires building and supervising a sales team, growing the fan base in New Orleans, and coordinating gameday operations while ensuring compliance with NCAA regulations and university policies.