Student Administrative Aide 1 - Athletics - Ticket Operations

Tulane University; New Orleans (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

Tulane University in New Orleans invites applications for a Ticket Office Staff member. Responsibilities include processing ticket sales, exchanges, and transactions for individual games and season tickets, plus handling inquiries about pricing, seating, and event information.

You will staff the box office during home athletic events, including nights and weekends, and assist with renewals, invoicing, and mailings.

Responsibilities

• Process ticket sales, exchanges, and transactions for individual games and season tickets.
• Answer phone, email, and in-person inquiries regarding ticket pricing, seating, and event information
• Staff the box office and ticket windows during home athletic events, including nights and weekends
• Scan and validate tickets at gate entrances, resolving guest issues in a professional manner
• Assist with season ticket renewals, invoicing, and mailings
• Support the setup and breakdown of ticket office and event-day ticketing stations
• Perform other duties as assigned by the Ticket Office Manager

Job description

Job Description

• Process ticket sales, exchanges, and transactions for individual games and season tickets.
• Answer phone, email, and in-person inquiries regarding ticket pricing, seating, and event information
• Staff the box office and ticket windows during home athletic events, including nights and weekends
• Scan and validate tickets at gate entrances, resolving guest issues in a professional manner
• Assist with season ticket renewals, invoicing, and mailings
• Support the setup and breakdown of ticket office and event-day ticketing stations
• Perform other duties as assigned by the Ticket Office Manager

• Process ticket sales, exchanges, and transactions for individual games and season tickets.
• Answer phone, email, and in-person inquiries regarding ticket pricing, seating, and event information
• Staff the box office and ticket windows during home athletic events, including nights and weekends
• Scan and validate tickets at gate entrances, resolving guest issues in a professional manner
• Assist with season ticket renewals, invoicing, and mailings
• Support the setup and breakdown of ticket office and event-day ticketing stations
• Perform other duties as assigned by the Ticket Office Manager

About Us

Tulane University is an equal opportunity educator and employer committed to providing an education and employment environment free of unlawful discrimination, harassment, and retaliation. Legally protected demographic classifications (such as a person's race, color, religion, age, sex, national origin, shared ancestry, disability, genetics, veteran status, or any other characteristic protected by federal, state, or local laws) are not relied upon as an eligibility, selection or participation criteria for Tulane's employment or educational programs or activities.

Tulane University is responsible for providing reasonable accommodations to individuals with disabilities throughout the applicant screening process. If you need assistance in completing an application or during any phase of the interview process, please contact the Office of Human Resources by phone at 504-865-4748 or by email at [e-mail] .