Athletics Ticket Sales Executive — Premium & Group Packages

UCF Athletics Association Inc.; Orlando (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

Flexible Spending & Health Savings

Paid time off

Retirement savings options

Employee discounts

Tickets to UCF sporting events

Education assistance

Job summary

UCF Athletics Association Inc. is seeking a Ticket Sales and Operations professional to maximize attendance and revenue through outbound sales of football, basketball, and baseball ticket packages. You will generate leads, nurture client relationships, and participate in events to drive group sales and renewals.

Responsibilities include handling fan inquiries, processing payments, and maintaining records. A Bachelor’s degree and strong organizational skills are required; evenings and weekends

Qualifications

• Bachelor’s degree and two (2) years appropriate experience.
• Graduate coursework or master’s degree may substitute at an equivalent rate for the required experience.
• Must be well-organized, thorough and accurate in planning, preparation, and processing of work-related materials and activities.
• Must meet deadlines as established.
• Must cooperate and communicate effectively with a variety of people.
• Requires high level of interpersonal and organizational skills.

Responsibilities

• Execute sales calls and presentations to promote premium and group experience products and achieve established sales goals.
• Proactively generate, solicit, and follow up on sales leads.
• Entertain and nurture relationships with clients and prospects through networking events, in-game visits, phone calls, emails, text messages, and outside meetings.
• Participate at athletic and non-athletic events including sales tabling and group experience fulfillment.
• Resolve all challenges, requests, and inquiries from season ticket members and general fan base; handle difficult fans professionally.
• Develop relationships with current season ticket members via outbound calls, emails, and face-to-face meetings; upsell single game and group tickets.
• Research, develop and maintain a professional outreach network to proactively seek new business opportunities.
• Maintain accurate and timely records related to sales activity and account management.
• Other duties as assigned.

Skills

Outbound sales

Communication

Organization

Customer service

Negotiation

Education

Bachelor's degree

Graduate coursework / Master's substitution

Tools

Archtics

Dynamics CRM

Microsoft Office

Job description

UCF Athletics Association Inc. is seeking a Ticket Sales and Operations professional to maximize attendance and revenue through outbound sales of football, basketball, and baseball ticket packages. You will generate leads, nurture client relationships, and participate in events to drive group sales and renewals.

Responsibilities include handling fan inquiries, processing payments, and maintaining records. A Bachelor’s degree and strong organizational skills are required; evenings and weekends