Outbound Sales/Marketing Specialist

The University of Texas at Arlington; Arlington (TX); Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

The University of Texas at Arlington is seeking an Outbound Sales Marketing Specialist to lead ticketing sales and operations for UTA Athletics. You will drive revenue through strategic planning, outreach campaigns, and fan engagement initiatives, coordinating with the College Park Center Box Office and CRM systems.

Responsibilities include developing annual sales strategies, designing group ticket packages, and training student staff.

Qualificações

• Bachelor’s degree in marketing, sports management, business, or related field.
• 1 year of experience in ticket sales, operations, customer service, or related area.

Responsabilidades

• Lead all ticket sale efforts for UTA Athletics for revenue generation.
• Oversee Box Office and AXS ticketing operations including inventory, pricing, event builds, CRM maintenance, and sales analysis.
• Develop and implement annual sales strategies, outreach campaigns, and revenue goals.
• Design and execute group ticket packages and fan experience programs with coaches and game ops staff.
• Recruit, train, and supervise student interns and ticket office staff.

Conhecimentos

Interpersonal skills

Communication skills

Leadership

Time management

Relationship building

Formação académica

Bachelor's degree in marketing/sports management/business

Ferramentas

CRM systems

AXS ticketing

Descrição da oferta de emprego

Purpose of Position

The Outbound Sales Marketing Specialist leads all ticketing sales and operations for UTA Athletics, driving revenue through strategic planning, outreach campaigns, and fan engagement initiatives. This role oversees ticketing systems, box office coordination, and CRM data analysis while collaborating with marketing, coaches, and campus partners. The position also manages student staff and represents the department at campus and community events.

Essential Functions

• Leads all ticket sale efforts for UTA Athletics, including season tickets, mini plans, group sales, and single-game tickets for revenue-generating sports.
• Serves as the primary liaison to the College Park Center Box Office and oversees AXS ticketing operations, including inventory management, offer setup, pricing, event builds, CRM maintenance, performance tracking, and sales analysis.
• Develops and implements annual sales strategies, outreach campaigns, and revenue goals to drive growth and fan engagement.
• Designs and executes group ticket packages and fan experience programs (FEPs) in coordination with coaches and game operations staff.
• Collaborates with marketing and external operations to build ticketing timelines, promotions, and themed events; represents UTA Athletics at community events and with campus and university partners.
• Recruits, trains, and supervises student interns and ticket office assistants.
• Performs other duties as assigned.

Required Qualifications

• Bachelor’s degree in marketing, sports management, business, or a related field and one (1) year of experience in ticket sales, operations, customer service, or related area.

Preferred Qualifications

• Three (3) years of experience in athletic sales with a Division I intercollegiate or professional sports organization, including one (1) year of supervisory experience.

Knowledge, Skills & Abilities

• Demonstrates strong creative abilities in generating innovative ideas and exploring alternative solutions to challenges.
• Excels in organizational and time-management skills, prioritizing tasks effectively without constant supervision.
• Ability to meet tight deadlines.
• Ability to build quality relationships, meet goals, and maintain a professional demeanor.
• Demonstrates exceptional interpersonal, communication, and leadership skills.

Work Schedule

• Monday through Friday; 8:00am through 5:00pm.
• Travel requirements: may be required to travel to post season ticketed events.

Benefits Information

Position is benefit eligible: Yes

We are proud to offer a comprehensive benefits package to our employees at the University.

https://www.uta.edu/hr/employee-benefits