Athletics IT Support Specialist - User Onboarding
Southern Arkansas University
14 days+
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Job summary
A leading educational institution in Cleveland is seeking an Executive IT Support professional. This role requires customer service and technical troubleshooting skills to support Athletics IT. Responsibilities include resolving user IT requests, onboarding new employees, and coordinating sports technology installations. Ideal candidates should have an Associate's Degree and experience in IT Helpdesk or similar environments. Join us to improve the tech operations of athletic programs.
Qualifications
- 1-3 years of related work experience in IT Helpdesk or similar.
- Knowledge acquired in college, technical, vocational or business school.
- Experience supporting collegiate sports technologies.
Responsibilities
- Resolve user IT requests and perform onboarding for new employees.
- Monitor hardware collections and manage printers and queues.
- Coordinate on sports technology installations.
Skills
Customer service
Technical troubleshooting
Experience with TDX
Support for Paciolan ticket scanning
Education
Associate's Degree
Tools
MMC
JAMF
PaperCut
Job description
A leading educational institution in Cleveland is seeking an Executive IT Support professional. This role requires customer service and technical troubleshooting skills to support Athletics IT. Responsibilities include resolving user IT requests, onboarding new employees, and coordinating sports technology installations. Ideal candidates should have an Associate's Degree and experience in IT Helpdesk or similar environments. Join us to improve the tech operations of athletic programs.
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