Athletics - Front Desk Administrative Support Student Worker (FWS/NFWS)

Grand Canyon University Inc.; Phoenix (AZ); On-site; USD 17,000 - 21,000; Part time

Job summary

Grand Canyon University Inc. is seeking a student worker to assist the Athletics Front Desk. The role supports visitors, answers calls, and coordinates with staff to direct inquiries.

The position requires 11 hours weekly, scheduled Tue 9am-1pm, Fri 9am-1pm, and Wed 1pm-4pm. You must be enrolled as a student and eligible for university student employment, with strong communication and organizational skills.

Qualifications

• Available 11 hours per week on Tue 9am-1pm, Fri 9am-1pm, and Wed 1pm-4pm.
• Currently enrolled as a student and eligible for university student employment.
• Strong interpersonal, verbal, and written communication skills.
• Reliable, self-motivated, detail oriented, and enthusiastic.
• Ability to follow directions, prioritize tasks, and work effectively with others.
• Demonstrated reliability, discretion, and attention to detail.
• Basic proficiency with email, calendars, word processing, and spreadsheets.

Responsibilities

• Greet visitors and direct them to staff
• Answer telephone calls, take messages, route inquiries
• Monitor front desk during shifts and check-in procedures
• Provide office support—data entry, filing, scanning, copying
• Sort and distribute mail and department correspondence
• Monitor supplies and communicate replenishment needs
• Notify Executive Assistant of visitor arrivals and scheduling changes
• Assist with additional tasks as assigned

Skills

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Education

Enrollment in Bachelor's/Master's program at Grand Canyon University

GPA 2.0 (Bachelor)

GPA 3.0 (Master)

Tools

Email

Calendars

Word processing

Spreadsheets

Job description

Purpose within the Organization

The purpose of this position is to provide support for the front desk in the Athletics Department.

Responsibilities Related to Purpose

Student worker will assist the Athletics Front Desk with duties that include but are not limited to: Greet visitors, determine their needs, and direct them to the appropriate staff member or location. Answer telephone calls, take accurate messages, and route inquiries promptly. Monitor the front desk during assigned shifts and follow established visitor check-in procedures. Respond to routine questions about department office hours, locations, and publicly available athletics information. Refer sensitive concerns or questions outside the position’s responsibilities to the Executive Assistant or appropriate staff member. Assist the Executive Assistant with data entry, filing, scanning, copying, and document preparation. Sort and distribute incoming mail, packages, and department correspondence. Monitor office supplies and communicate replenishment needs. Communicate visitor arrivals, scheduling changes, and office needs to the Executive Assistant. Provide additional office support as assigned and within the scope of the student worker role.

Equipment Used and Responsibility

Phone, IM or email for communicating with team members and gathering instructions.

Qualifications

Available 11 hours per week on Tuesday's & Friday's from 9am-1pm, and Wednesday's 1pm-4pm. Currently enrolled as a student and eligible for university student employment. Strong interpersonal, verbal, and written communication skills. Have a reliable, self‑motivated, detail oriented, and enthusiastic nature. Ability to follow directions, prioritize tasks, and work effectively with others. Demonstrated reliability, discretion, and attention to detail. Basic proficiency with email, calendars, word processing, and spreadsheets.

Experience/Education

Grand Canyon University is committed to a student first policy. Therefore, all applicants must meet the following eligibility requirements to be considered for student employment: Enrolled at GCU as a full‑time student in a Bachelor’s program or Master’s program. Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student. Maintain good financial and academic (SAP) standing with the University. You may be subject to termination if you fall below the minimum requirements.

Pay Rate

Minimum Wage.

Anticipated End Date

June 30, 2027.

About GCU

GCU's Christian worldview has shaped the university's mission and growth for more than 65 years. As a Christ-centered higher education institution, GCU integrates faith, learning and work to connect the GCU community with distinct Christian principles and strong central values.

Diversity Statement

The University values diversity among its students, faculty and staff, and invites applications from all qualified individuals, including minorities, females, individuals with disabilities and veterans.

Additional Context

At GCU, working professionals may find their purpose in ways marked by compassion, service, integrity and concern for the common good.

Employment Contingency

Employment is contingent upon the satisfactory outcome (as determined by the university) of pre‑employment screening activities, including a background check.