Athletic Gear Specialist — Customer Experience Leader

House of Sport; Monroe (SD); On-site; USD 17,000 - 21,000; Full time

Job summary

DICK'S Sporting Goods is seeking store teammates to greet customers, understand needs, and assist them throughout their shopping experience. The role emphasizes product knowledge, brand standards, and proactive customer engagement in a fast-paced retail environment.

Team members will uphold merchandising standards, manage price changes, and support inventory replenishment while promoting loyalty programs and warranty sales to enhance customer satisfaction.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs repetitively.
• Ability to stand or walk for extended periods; work at heights up to 4 feet may be required.

Responsibilities

• Greet customers and proactively approach to understand needs.
• Support shopping experience with product knowledge and assistance.
• Maintain merchandising standards and sign/display requirements.
• Participate in loyalty programs, warranties, and other offerings.

Skills

Customer service

Sales proficiency

Physical stamina

Job description

DICK'S Sporting Goods is seeking store teammates to greet customers, understand needs, and assist them throughout their shopping experience. The role emphasizes product knowledge, brand standards, and proactive customer engagement in a fast-paced retail environment.

Team members will uphold merchandising standards, manage price changes, and support inventory replenishment while promoting loyalty programs and warranty sales to enhance customer satisfaction.