Sport & Outdoor Gear Specialist — Athlete Experience

Dick's Sporting Goods; Canton (OH); On-site; USD 22,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Sport & Outdoor to help athletes find the right gear and deliver an engaging, athlete-first experience. You’ll drive sales, support service execution, and bring energy to every athlete interaction in-store.

The role emphasizes customer engagement, training new teammates, and maintaining merchandising standards while promoting loyalty programs and safety procedures across shifts.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of retail or customer-facing experience.
• Ability to engage with customers and drive sales.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand needs and provide product information.
• Assists with onboarding and training of new team members as subject matter expert for area.
• Demonstrates efficiency in process execution and ensures products are ready for purchase and athletes are engaged.
• Upholds merchandising and presentation standards according to floor plans and signage.
• Promotes customer participation in programs (loyalty, warranty sales, etc.).
• Creates an inclusive store environment respecting safety and policies.

Skills

Retail experience

Customer-facing experience

Communication skills

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Sport & Outdoor to help athletes find the right gear and deliver an engaging, athlete-first experience. You’ll drive sales, support service execution, and bring energy to every athlete interaction in-store.

The role emphasizes customer engagement, training new teammates, and maintaining merchandising standards while promoting loyalty programs and safety procedures across shifts.