Athlete Experience Specialist — Sports Retail

Dick's Sporting Goods; Kennewick (WA); On-site; USD 23,000 - 33,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Sales Teammate to deliver an exceptional athlete experience by greeting customers, identifying needs, and offering tailored product guidance. You will help athletes choose the right items, share knowledge about features and benefits, and support the store's sales goals with a team-focused approach.

The role emphasizes customer service, product expertise, and a proactive, energetic attitude in a fast-paced retail environment.

Qualifications

• High School Diploma or Equivalent.

Responsibilities

• Greets athletes, identifies needs, and provides personalized product recommendations.
• Demonstrates product knowledge to explain features and benefits for confident purchases.
• Drives sales through effective selling behaviors, basket-building, and promoting loyalty, protection plans and credit offerings.
• Collaborates with teammates to achieve store goals and uphold operational excellence.
• Represents the brand with professionalism, enthusiasm, and a passion for helping athletes.

Skills

Customer service

Sales

Product knowledge

Team collaboration

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Sales Teammate to deliver an exceptional athlete experience by greeting customers, identifying needs, and offering tailored product guidance. You will help athletes choose the right items, share knowledge about features and benefits, and support the store's sales goals with a team-focused approach.

The role emphasizes customer service, product expertise, and a proactive, energetic attitude in a fast-paced retail environment.