Sports Gear Expert & Customer Experience Specialist

Dick's Sporting Goods; Texas; On-site; USD 28,000 - 36,000; Part time

Job summary

DICK'S Sporting Goods is seeking store teammates who are passionate about delivering an exceptional shopping experience. You will greet customers, understand their needs, and help them find the right products while upholding brand standards and safety practices.

You will support the team across the store, participate in merchandising, promote loyalty programs and warranties, and contribute to an inclusive environment where everyone feels welcome and respected.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs.
• Ability to work extended periods standing or walking up to 4 hours; heights up to 4 feet with ladder or lift.
• Ability to perform repetitive motions for short periods.

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

DICK'S Sporting Goods is seeking store teammates who are passionate about delivering an exceptional shopping experience. You will greet customers, understand their needs, and help them find the right products while upholding brand standards and safety practices.

You will support the team across the store, participate in merchandising, promote loyalty programs and warranties, and contribute to an inclusive environment where everyone feels welcome and respected.