Athlete Experience & Ops Specialist

DICK'S Sporting Goods, Inc.; Richmond (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations to support critical store processes, maintain inventory accuracy, and ensure the store runs smoothly for athletes of all abilities.

You will engage customers, share product knowledge, train teammates, and uphold merchandising standards while delivering an athlete-first experience that reflects our commitment to teamwork and high performance.

Qualifications

• High school diploma or equivalent is required.
• Previous retail or customer-facing experience preferred.
• Strong teamwork and communication skills.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes and providing accurate product information.
• Anticipates needs and drives sales through product recommendations.
• Assists with onboarding and training of new teammates in store processes.
• Serves as a go-to expert in designated process areas to ensure smooth operations.
• Maintains merchandising standards and inventory presentation.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is seeking a Specialist – Off Field Operations to support critical store processes, maintain inventory accuracy, and ensure the store runs smoothly for athletes of all abilities.

You will engage customers, share product knowledge, train teammates, and uphold merchandising standards while delivering an athlete-first experience that reflects our commitment to teamwork and high performance.