Athlete‑First Field Ops Specialist

Socket.dev; Atlantic City (NJ); On-site; USD 25,000 - 39,000; Full time

Job summary

DICK’S Sporting Goods is hiring a Specialist – On Field Operations to enhance the athlete experience in-store. You will engage customers, provide product information, and support store processes to ensure a high-quality experience.

The role requires 1–3 years in retail or customer-facing work and a High School Diploma or equivalent. Starting pay is hourly, with benefits and a dynamic team environment.

Qualifications

• 1-3 years of experience in retail or customer-facing roles preferred.
• Strong customer service and communication skills are essential.
• Willingness to learn store operations and policies.

Responsibilities

• Delivers an outstanding athlete experience by engaging customers and providing product information.
• Assists with onboarding and training of team members in store operations.
• Maintains store merchandising, pricing, and product availability.
• Upholds merchandising and presentation standards and follows floor plans.
• Promotes participation in company programs and loyalty initiatives.
• Follows safety, loss prevention, and SOPs.

Skills

1-3 years experience

Retail / customer-facing experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is hiring a Specialist – On Field Operations to enhance the athlete experience in-store. You will engage customers, provide product information, and support store processes to ensure a high-quality experience.

The role requires 1–3 years in retail or customer-facing work and a High School Diploma or equivalent. Starting pay is hourly, with benefits and a dynamic team environment.