Athlete-Experience & Ops Specialist

DICK'S Sporting Goods, Inc.; Altoona (PA); On-site; USD 17,000 - 21,000; Full time

Job summary

DICK’S Sporting Goods – Altoona, PA is hiring a Specialist – Off Field Operations to support critical processes and keep the store athlete-ready. You’ll be the go-to expert for your area, helping deliver an outstanding athlete experience by providing clear, accurate product information and seamless store execution.

If you are coachable, collaborative and trustworthy, this role rewards teamwork, precision, and strong execution.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide knowledgeable information about products and assortment.
• Anticipates the needs of the athlete and drives sales through product recommendations and understanding athlete needs.
• Assists with onboarding and training of new team members as subject matter expert for their store area.
• Serves as go-to expert in designated process categories to ensure smooth execution and high productivity.
• Maintains athlete-first mindset and ensures products are ready for purchase and athletes are engaged as desired.
• Upholds merchandising and presentation standards including floor sets, signage, pricing, and inventory presentation.
• Promotes participation in company programs and ensures a welcoming environment for teammates and athletes.

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods – Altoona, PA is hiring a Specialist – Off Field Operations to support critical processes and keep the store athlete-ready. You’ll be the go-to expert for your area, helping deliver an outstanding athlete experience by providing clear, accurate product information and seamless store execution.

If you are coachable, collaborative and trustworthy, this role rewards teamwork, precision, and strong execution.