Athlete Experience & Ops Specialist

DICK'S Sporting Goods; Louisville (KY); On-site; USD 38,000 - 52,000; Full time

Job summary

DICK’S Sporting Goods is hiring a Specialist – Off Field Operations in Louisville to support inventory accuracy, fulfillment, and operational execution in-store. You will be the go-to expert for your area, ensuring athletes are ready and engaged through precise processes and teamwork.

Ideal candidates have 1–3 years in retail or customer-facing roles and a strong commitment to delivering an exceptional athlete experience.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by engaging athletes to understand shopping needs and providing accurate product information.
• Onboards and trains new and existing teammates as subject matter expert of their area, promoting best practices and selling skills.
• Ensures products are ready for athletes to purchase and engages customers where, when, and how they want.

Skills

Customer service

Product knowledge

Teamwork

Education

High School Diploma

Job description

DICK’S Sporting Goods is hiring a Specialist – Off Field Operations in Louisville to support inventory accuracy, fulfillment, and operational execution in-store. You will be the go-to expert for your area, ensuring athletes are ready and engaged through precise processes and teamwork.

Ideal candidates have 1–3 years in retail or customer-facing roles and a strong commitment to delivering an exceptional athlete experience.