Asst. General Manager

Xponential Fitness; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive base salary

Commission on sales

Complimentary CycleBar classes

Job summary

Xponential Fitness is looking for an Asst General Manager for CycleBar in Town of Florida, NY. This role includes driving sales, managing member relations, and overseeing studio operations to meet the studio's goals.

The ideal candidate has 2+ years of sales experience, excels in a dynamic environment, and has a passion for fitness. Benefits include a competitive salary, commission on sales, and free CycleBar classes. Join us and be part of an energetic communal experience!

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Ability to manage and drive two revenue streams: memberships and retail.
• Fluent in English with excellent communication skills.

Responsibilities

• Lead generation and marketing efforts.
• Manage member relations and retention.
• Handle financial performance and operations.

Skills

Sales generation

Lead management

Interpersonal skills

Organizational skills

Customer relationship management

Writing and grammar skills

Job description

Asst General Manager

Asst General Managers are responsible for meeting studio sales goals, membership renewals and ancillary service goals by pre-planning with strategic new customer outreach, in-club leads (first time riders) and securing member referrals. Under the management of a General Manager and with the support of a CycleBar Experience team, Asst General Managers must exemplify leadership qualities in all areas of the business. They must build lasting relationships with prospective and current members to create a strong ambassadorship that retains members. The role is rooted in hospitality and upholds our mission of fueling energetic communal experience.

Responsibilities

• Lead Generation
• Strategically engage in marketing efforts to generate leads for the studio
• Lead Management – follow the LASER process to convert leads to members
• New member acquisition and converting non-members to membership
• Membership and Rider Relations – build rapport and lasting relationships with all members
• Retain existing members and engage with them in a way that generates referrals
• Handle all rider concerns with a solutions-focused attitude in a timely manner
• CBX Team – hire and train new CBX Team members, manage CBX schedule, supervise team performance, and drive results
• Financial Performance – collaborate with Studio Owner to set monthly, weekly, and daily targets and conduct pre-planning sessions to ensure financial targets are met
• Operations – maintain cleanliness and organization of the studio, ensure all technology is working, and submit trouble tickets when necessary

Qualifications

• 2+ years of retail/service sales or fitness sales experience
• Confident in generating personal sales and training Sales Reps in sales
• Ability to manage and drive two revenue streams: memberships and retail
• Fluent in English with excellent communication and strong interpersonal skills in person, on the telephone, and via email
• Ability to excel in a fast-changing, diverse environment
• Ability to recognize areas of improvement and make changes using good judgment
• Affinity and passion for fitness
• Solid writing and grammar skills
• Highly organized, proficient in data management, and able to prioritize and meet deadlines
• Professional, punctual, reliable, and neat
• Strong attention to detail and accuracy
• Trustworthy and able to handle confidential information
• Ability to work harmoniously with co-workers, clients, and the general public
• Proficiency with computers and Studio software

Compensation & Benefits

• Competitive base salary; based on experience and performance
• Commission paid on sales
• Complimentary CycleBar classes at studio

Company Overview

CycleBar is the world's first and only Premium Indoor Cycling franchise. We offer concierge-level service, premium amenities, and an invigorating concert environment designed to "Rock Your Ride". We are an inclusive, inspiring, low-impact/high-intensity cycling experience for all ages and body types. No matter where you are in your fitness journey, CycleBar will calm your mind, elevate your mood, and revive your senses.