ASST. CASE MANAGER, DRC

The GEO Group

Adams (NJ)

On-site

USD 21,000 - 29,000

Full time

4 days ago

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Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Paid Time Off

Paid Holidays

Job summary

The GEO Group is seeking a Day Reporting Center case manager assistant to support participants, handle intake and documentation, and aid Case Managers with coordination and reports.

You will help implement evidence-based interventions and track participant progress within the program database, while maintaining strong customer service with staff and participants.

Qualifications

High school diploma required.
College coursework in Human Services or business preferred.
Minimum six months experience in Human Services with direct participant services preferred.
Minimum six months experience working with minority populations preferred.
Must be twenty-one years old with at least five years driving if required to transport participants.
Valid driver's license with five-year safe driving history if required to transport participants.
Ability to safely operate a motor vehicle if required to transport participants.
Good customer service skills.
Effective communication with internal and external contacts at all levels.
Bi-lingual (English/Spanish) skills may be required.

Responsibilities

Greets participants entering the facility and may conduct drug screens as scheduled.
May perform breath analysis and document results.
Completes initial intake process and inputs data into the company database.
Provides general office administration and customer service to visitors.
Assists Case Managers with case coordination and report preparation.
Manages participant caseload, conducts risk/need assessments, and creates treatment plans.
Facilitates CBT programs and life skills groups weekly, tracking attendance and progress.
Develops and monitors progress toward CMP milestones across all program phases.
Files, charts, data entry, and record maintenance as assigned.
May collect and post participant payments and handle daily deposits.
May handle opening/closing procedures and transport participants when needed.
Operates electronic monitoring equipment and maintains related documentation.
Performs other duties as assigned.

Skills

Customer service

Communication

Bilingual English/Spanish

MS Word

Excel

Database skills

Basic math skills

Education

High school diploma

College coursework in Human Services or business

Tools

MS Word

Excel

Database software

Job description

Benefits Information

Now Hiring with a $2,000.00 Sign on Bonus, paid in quarterly installments*

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

Paid Time Off
Paid Holidays
401(k) Matching
Health Insurance
Vision Insurance
Life Insurance
Health Savings Account
Tuition Reimbursement
Employee Discount
Reduced Tuition Rates
Disability Insurance
Employee Assistance Program
401(k)
Pet Insurance
Dental Insurance
Paid Training
Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position provides case management support for a Day Reporting Center checking in participants and assisting Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

Primary Duties and Responsibilities

Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
Provides general office administration duties including answering phones.
Provides general customer service to all who enter the facility, including participants, customers and the general public.
Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants attendance, participation and progress or regress in Company database.
Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in Company database.
Develops and monitors the participant’s progress relative to their CMP through all phrases of the program.
Files, prepares charts and performs data entry as assigned.
May collect participant payments, post payments on Company database, and make daily cash deposits.
May be responsible for office opening and closing procedures.
May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies and the Company monitoring center.
May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
May clean electronic home monitoring (EHM) equipment.
Performs other duties as assigned.

Qualifications

Minimum Requirements

High school diploma required.
College coursework in Human Services or business discipline preferred.
Minimum of six (6) months experience in Human Services field with direct participant services preferred.
Minimum of six (6) months experience working with minority populations preferred.
Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants.
Valid State driver’s license and five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
Ability to safely operate a motor vehicle if required to transport participants.
Good customer service skills.
Effective communication skills with internal and external contacts at all levels.
Good organizational skills and attention to detail.
Solid computer skills and proficiency with MS Word and Excel.
Basic database skills.
Basic math skills.
Bi-lingual (English/Spanish) skills may be required.
Ability to work with computers and the necessary software typically used by the department.