PART TIME ASSISTANT CASE MANAGER, DRC

The GEO Group Australia Pty Ltd.; Bakersfield (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

GEO Reentry Services LLC. in Bakersfield, CA seeks a detail-oriented Day Reporting Center assistant to support case management, participant intake, and documentation. You will learn and apply evidence-based interventions and work with case managers to coordinate services for participants.

You will conduct intake, track progress, and help with reports, while providing excellent customer service to participants and the public. Some driving may be required.

Qualifications

• High school diploma required.
• College coursework in Human Services or business preferred.
• Minimum of six months experience in Human Services or direct participant services preferred.
• Bi-lingual English/Spanish may be required.
• Good customer service and strong communication skills.

Responsibilities

• Greets participants entering the facility and may perform drug screens.
• May conduct breath analysis and record results.
• Complete intake process and input data into the database.
• Provide general office duties and customer service to visitors.
• Assist in case coordination, communication with agencies and report preparation.
• Manage participant caseload, conduct risk/need assessments, and create treatment plans.
• Facilitate CBT programs and track attendance and progress in the database.
• Develop and monitor progress toward CMP goals; document progress.
• File and prepare charts; data entry as assigned.
• May collect and deposit participant payments and manage cash handling.
• May handle office opening/closing; may install/remove electronic monitoring equipment.
• May transport participants to events and clinics using a company vehicle.

Skills

Customer service

Communication

Attention to detail

MS Word & Excel

Bi-lingual EN/ES

Driving

Education

High school diploma

Job description

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position provides case management support for a Day Reporting Center checking in participants and assisting Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

Primary Duties and Responsibilities

• Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
• May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
• Provides general office administration duties including answering phones. Provides general customer service to all who enter the facility, including participants, customers and the general public.
• Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
• Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
• Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in Company database.
• Develops and monitors the participant’s progress relative to their CMP through all phrases of the program.
• Files, prepares charts and performs data entry as assigned.
• May collect participant payments, post payments on Company database, and make daily cash deposits.
• May be responsible for office opening and closing procedures.
• May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies and the Company monitoring center.
• May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
• May clean electronic home monitoring (EHM) equipment.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• High school diploma required.
• College coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants.
• Active, valid State driver’s license and a five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
• Ability to safely operate a motor vehicle if required to transport participants.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.
• Bi-lingual (English/Spanish) skills may be required.
• Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.