PART TIME ASSISTANT CASE MANAGER, DRC

The GEO Group; Bakersfield (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

GEO Reentry Services LLC. seeks a Day Reporting Center support specialist to assist case managers, handle intake, and maintain participant records. You will help coordinate services, document progress, and support evidence-based interventions with participants and staff.

The role emphasizes intake, data entry, and teamwork in a corrections-reentry setting, with potential bilingual requirements and a focus on participant wellbeing.

Qualifications

• High school diploma required and basic coursework in Human Services or related field preferred.
• Six months in Human Services or related client services is desirable.
• Experience with diverse populations is preferred.
• Able to maintain professional interactions with participants and staff.
• Must have good customer service, communication, and organizational skills.
• Bi-lingual English/Spanish may be required.
• Must have valid drivers license and safe driving history if transportation is required.

Responsibilities

• Greets participants entering the facility and may conduct drug screens per schedule.
• May perform breath analysis and document results.
• Completes intake with participants and inputs data into the company database.
• Provides general office administration and customer service to all visitors.
• Assists Case Managers with coordination, communication, and report preparation.

Skills

Customer service

Communication

Organization

Bilingual English/Spanish

Teamwork

Safe driving

Computer skills

Education

High school diploma

College coursework in Human Services or business

Tools

MS Word

Excel

Database software

Job description

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position provides case management support for a Day Reporting Center checking in participants and assisting Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

Primary Duties and Responsibilities

• Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
• May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
• Provides general office administration duties including answering phones. Provides general customer service to all who enter the facility, including participants, customers and the general public.
• Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
• Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
• Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in Company database.
• Develops and monitors the participant’s progress relative to their CMP through all phrases of the program.
• Files, prepares charts and performs data entry as assigned.
• May collect participant payments, post payments on Company database, and make daily cash deposits.
• May be responsible for office opening and closing procedures.
• May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies and the Company monitoring center.
• May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
• May clean electronic home monitoring (EHM) equipment.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• High school diploma required.
• College coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants.
• Active, valid State driver’s license and a five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
• Ability to safely operate a motor vehicle if required to transport participants.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.
• Bi-lingual (English/Spanish) skills may be required.
• Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.

Pay

Pay USD $21.00/Hr.