ASSISTANT CASE MANAGER, DRC

The GEO Group Australia Pty Ltd.; Pleasantville (NJ); On-site; USD 38,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

401(k) Matching

Tuition Reimbursement

Paid Training

Job summary

The GEO Group Australia Pty Ltd. is seeking a dedicated individual to provide case management support at a Community Resource Center, assisting participants through various services. Candidates must possess at least a high school diploma, with a preference for those holding a Baccalaureate Degree in Social Services.

This role involves responsibilities such as greeting participants, managing case coordination, and facilitating evidence-based programs. Strong customer service skills and effective communication abilities are vital for success in this position.

Qualifications

• High school diploma required; Baccalaureate Degree in Social Services preferred.
• Minimum of six months experience in Human Services field with direct participant services.
• Valid State driver's license and five year record of safe driving if required.

Responsibilities

• Provides case management support for a Community Resource Center.
• Completes initial intake process with participants.
• Facilitates evidence-based CBT programs and other life skills programs.

Skills

Bi-lingual (English/Spanish)

Customer service skills

Effective communication skills

Organizational skills

Solid computer skills

Basic math skills

Education

High school diploma

Baccalaureate Degree in Social Services

College coursework in Human Services or business discipline

Tools

MS Word

Excel

Job description

Benefits Information

HIRING WITH A SIGN ON BONUS, PAID IN QUARTERLY INSTALLMENTS

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position provides case management support for a Community Resource Center checking in participants and assisting Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

Primary Duties and Responsibilities

• Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
• May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
• Provides general office administration duties including answering phones.
• Provides general customer service to all who enter the facility, including participants, customers and the general public.
• Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
• Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants' progress or regress in Company database.
• Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants' attendance, participation and progress in case management software.
• Develops and monitors the participant's progress relative to their Case Management Plan through all phrases of the program. Files, prepares charts and performs data entry as assigned.
• May be responsible for office opening and closing procedures.
• May collect participant payments, post payments on Company database, and make daily cash deposits.
• May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies.
• May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
• Performs other duties as assigned.

Qualifications

Minimum Requirements

• High school diploma required; Baccalaureate Degree in Social Services preferred.
• Bi-lingual (English/Spanish) skills preferred.
• College coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants.
• Valid State driver's license and five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
• Ability to safely operate a motor vehicle if required to transport participants.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.

GEO Reentry Services LLC.