ASSISTANT CASE MANAGER, DRC

The GEO Group

Mylo Park (PA)

On-site

USD 43,841,000 - 59,314,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

The GEO Group provides complementary, turnkey solutions for government partners worldwide across a spectrum of diversified correctional and community reentry services. This role supports Day Reporting Center participants, assisting Case Managers with coordination and documentation using evidence-based practices.

You will engage with participants, perform intake tasks, manage data in the company database, and support transitions through program phases while maintaining compliance and quality

Qualifications

High school diploma required.
College coursework in Human Services or business discipline preferred.
Minimum of six (6) months experience in Human Services with direct participant services preferred.
Minimum of six (6) months experience working with minority populations preferred.
Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants.
Valid State driver’s license and five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
Ability to safely operate a motor vehicle if required to transport participants.
Good customer service skills.
Effective communication skills with internal and external contacts at all levels.
Good organizational skills and attention to detail.
Solid computer skills and proficiency with MS Word and Excel.
Basic database skills.
Basic math skills.
Bi-lingual (English/Spanish) skills may be required.
Ability to work with computers and the necessary software typically used by the department.

Responsibilities

Greets participants entering the facility.
May complete drug screens according to assigned schedule for each participant check-in.
May perform breath analysis on each participant who enters the facility and provides a result.
Completes initial intake process with participants, including intake paperwork and assignment of groups and services.
Provides general office administration duties including answering phones and customer service to all who enter the facility.
Assists Case Managers with case coordination, communication with appropriate agencies and reports.
Assists in managing a participant caseload using the Principles of Effective Intervention (What Works).
Conducts risk/need assessments and creates treatment plans for each assigned participant.
Meets regularly with participants and documents progress in Company database.
Facilitates evidence-based CBT programs and life skills groups; documents attendance and progress.
Develops and monitors participant progress relative to CMP through all program phases.
Files, prepares charts and performs data entry as assigned.
May collect participant payments and make deposits.
May be responsible for office opening/closing procedures.
May install/remove electronic monitoring equipment and forward documentation to agencies.
May transport participants to events using Company vehicle.
May clean electronic home monitoring equipment.
Performs other duties as assigned.

Skills

Customer service

Effective communication

Organizational skills

MS Word & Excel

Bi-lingual English/Spanish

Education

High school diploma

Tools

MS Word

MS Excel

Job description

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

Paid Time Off
Paid Holidays
401(k) Matching
Health Insurance
Vision Insurance
Life Insurance
Health Savings Account
Tuition Reimbursement
Employee Discount
Reduced Tuition Rates
Disability Insurance
Employee Assistance Program
401(k)
Pet Insurance
Dental Insurance
Paid Training
Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

This position provides case management support for a Day Reporting Center checking in participants and assisting Case Managers with case coordination, case management, and documentation. Learns, uses and models the Principles of Effective Intervention (What Works) through evidence-based practices in all interactions with participants and staff members.

Primary Duties and Responsibilities

Greets participants entering the facility. May complete drug screens according to assigned random schedule for each participant check-in.
May perform breath analysis on each participant who enters the facility for any purpose and provides a written or computerized result.
Completes initial intake process with participants to completion, including intake paperwork, input into Company database and assignment of groups and other services.
Provides general office administration duties including answering phones. Provides general customer service to all who enter the facility, including participants, customers and the general public.
Assists Case Managers with case coordination, communication with appropriate agencies and preparation and distribution of reports.
Assists in managing a participant caseload using the Principles of Effective Intervention (What Works). Conducts risk/need assessments and creates individual treatment plans for each assigned participant. Meets regularly with participants and documents participants’ progress or regress in Company database.
Facilitates evidence-based CBT programs and other life skills programs to participants in groups each week. Documents participants’ attendance, participation and progress in Company database.
Develops and monitors the participant’s progress relative to their CMP through all phrases of the program.
Files, prepares charts and performs data entry as assigned.
May collect participant payments, post payments on Company database, and make daily cash deposits.
May be responsible for office opening and closing procedures.
May be responsible for installing and removing electronic monitoring equipment on participants and forwarding documentation to the appropriate agencies and the Company monitoring center.
May transport participants to the center, community service events, job fairs, employment centers, clinics, using a Company vehicle.
May clean electronic home monitoring (EHM) equipment.
Performs other duties as assigned.

Qualifications

Minimum Requirements

High school diploma required.
College coursework in Human Services or business discipline preferred.
Minimum of six (6) months experience in Human Services field with direct participant services preferred.
Minimum of six (6) months experience working with minority populations preferred.
Must be twenty-one (21) years of age with at least five (5) years driving experience if required to transport participants.
Valid State driver’s license and five (5) year record of safe and competent driving as demonstrated by state motor vehicle report if required to transport participants.
Ability to safely operate a motor vehicle if required to transport participants.
Good customer service skills.
Effective communication skills with internal and external contacts at all levels.
Good organizational skills and attention to detail.
Solid computer skills and proficiency with MS Word and Excel.
Basic database skills.
Basic math skills.
Bi-lingual (English/Spanish) skills may be required.
Ability to work with computers and the necessary software typically used by the department.