Association Manager

UNITED PROPERTY ASSOCIATES; Virginia Beach (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)+ employer match

Dental insurance

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

United Property Associates (UPA) is seeking an Association Manager to oversee communities in Virginia Beach. The role emphasizes delivering excellent customer service, building strong client relationships, and ensuring contractual compliance across properties.

Two-plus years in customer service and property management are preferred, along with proficiency in Excel and Microsoft Office. This position offers a dynamic work environment with opportunities to engage Boards and manage budgets.

Qualifications

• 2+ years of customer service and property management, retail, or hospitality management experience.
• Working knowledge of Excel and Microsoft suite applications.
• Self-motivated, detail oriented and reliable.
• Ability to establish relationships quickly with a diverse group of people.
• High energy level and strong customer service skills.
• Goal oriented and results focused.

Responsibilities

• Manage assigned properties by following the management contracts in place for each community.
• Have working knowledge of the laws and governing documents pertaining to associations.
• Communicate regularly with the board of directors per UPA policy and prepare monthly board packages.
• Communicate with, negotiate, and supervise vendors.
• Approve payment to vendors per the management contract, utilizing UPA's accounts payable software program.
• Prepare and monitor budgets.
• Facilitate and attend board of directors and special committee meetings.
• Maintain accurate records within UPA's management software program for each assigned community.

Skills

Customer service experience

Property management experience

Relationship management

Microsoft Excel

Tools

Microsoft Office

Job description

Association Manager - Virginia Beach

Association Managerneeded for communities in Virginia Beach. The ideal candidate will have experience in providing excellent customer service and client relationship management.

REQUIREMENTS

• 2+ years of customer service and property management, retail, or hospitality management experience.
• Previous Association Management experience a plus.
• Working knowledge of Excel and Microsoft suite applications.

CRITICAL QUALIFICATIONS

• Self-motivated, detail oriented and reliable.
• Can establish relationships quickly and easily with a diverse group of people.
• Has a high energy level and great customer service skills.
• Goal oriented and results focused.

RESPONSIBILITIES

Association Manager responsibilities include, but are not limited to:

• Manage assigned properties by following the management contracts in place for each community.
• Have working knowledge of the laws and governing documents pertaining to associations.
• Communicate regularly with the board of directors per UPA policy and prepare monthly board packages.
• Communicate with, negotiate, and supervise vendors.
• Approve payment to vendors per the management contract, utilizing UPA's accounts payable software program.
• Prepare and monitor budgets.
• Facilitate and attend board of directors and special committee meetings.
• Maintain accurate records within UPA's management software program for each assigned community.

THE COMPANY

United Property Associates (UPA) was founded in 1978 in response to the need for quality property management in Hampton Roads for apartment communities, homeowner and condominium associations, and single family homes.

MISSION STATEMENT

United Property Associates, as a company, a team, and as individuals will continually strive to meet all responsibilities and beyond.

UPA IS COMMITTED TO:

• Providing our clients with superior service.
• Delivering these services efficiently.
• Treating our clients as we expect to be treated - putting our clients first every day and meaning it.
• Providing an inclusive work environment where every person is given the support and opportunity to be successful.
• Expecting, and accepting, from ourselves nothing short of the best.

Our goal is to maintain and improve the value of our client's properties.

APPLICATION PROCESS

EOE

Benefits:

• 401(k)+ employer match
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends & holidays off