Association Manager

United Property Associates; Newport News (VA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401(k)+ employer match

Dental insurance

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

United Property Associates is seeking an Association Manager to oversee Newport News communities, delivering strong customer service and client relations. The role requires familiarity with management contracts for multiple communities and coordination with boards and vendors.

Ideal candidates will have 2+ years in customer service and property management, experience with Excel, and the ability to operate in a fast-paced environment while maintaining precise records and schedules.

Qualifications

• 2+ years of customer service and property management or related experience.
• Previous Association Management experience is a plus.
• Working knowledge of Excel and Microsoft Office suite.

Responsibilities

• Manage assigned properties according to the contracts for each community.
• Know and apply laws and governing documents pertaining to associations.
• Communicate regularly with the board of directors and prepare monthly board packages.
• Negotiate with and supervise vendors; approve payments per contracts.
• Prepare and monitor budgets and attend board and committee meetings.
• Maintain accurate records in UPA’s management software.

Skills

Customer service

Association management

Microsoft Excel

Tools

Excel

Job description

Association Manager - Newport News, Virginia

Association Managerneeded for communities in Newport News, Virginia. The ideal candidate will have experience in providing excellent customer service and client relationship management.

REQUIREMENTS

• 2+ years of customer service and property management, retail, or hospitality management experience.
• Previous Association Management experience a plus.
• Working knowledge of Excel and Microsoft suite applications.

CRITICAL QUALIFICATIONS

• Self-motivated, detail oriented and reliable.
• Can establish relationships quickly and easily with a diverse group of people.
• Has a high energy level and great customer service skills.
• Goal oriented and results focused.

RESPONSIBILITIES

Association Manager responsibilities include, but are not limited to:

• Manage assigned properties by following the management contracts in place for each community.
• Have working knowledge of the laws and governing documents pertaining to associations.
• Communicate regularly with the board of directors per UPA policy and prepare monthly board packages.
• Communicate with, negotiate, and supervise vendors.
• Approve payment to vendors per the management contract, utilizing UPA’s accounts payable software program.
• Prepare and monitor budgets.
• Facilitate and attend board of directors and special committee meetings.
• Maintain accurate records within UPA’s management software program for each assigned community.

THE COMPANY

United Property Associates (UPA) was founded in 1978 in response to the need for quality property management in Hampton Roads for apartment communities, homeowner and condominium associations, and single family homes.

MISSION STATEMENT

United Property Associates, as a company, a team, and as individuals will continually strive to meet all responsibilities and beyond.

UPA IS COMMITTED TO:

• Providing our clients with superior service.
• Delivering these services efficiently.
• Treating our clients as we expect to be treated – putting our clients first every day and meaning it.
• Providing an inclusive work environment where every person is given the support and opportunity to be successful.
• Expecting, and accepting, from ourselves nothing short of the best.

Our goal is to maintain and improve the value of our client’s properties.

EOE

Benefits:

• 401(k)+ employer match
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends & holidays off