Association Manager — Flexible Schedule

UNITED PROPERTY ASSOCIATES; Virginia Beach (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)+ employer match

Dental insurance

Flexible schedule

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Job summary

United Property Associates (UPA) is seeking an Association Manager to oversee communities in Virginia Beach. The role emphasizes delivering excellent customer service, building strong client relationships, and ensuring contractual compliance across properties.

Two-plus years in customer service and property management are preferred, along with proficiency in Excel and Microsoft Office. This position offers a dynamic work environment with opportunities to engage Boards and manage budgets.

Qualifications

• 2+ years of customer service and property management, retail, or hospitality management experience.
• Working knowledge of Excel and Microsoft suite applications.
• Self-motivated, detail oriented and reliable.
• Ability to establish relationships quickly with a diverse group of people.
• High energy level and strong customer service skills.
• Goal oriented and results focused.

Responsibilities

• Manage assigned properties by following the management contracts in place for each community.
• Have working knowledge of the laws and governing documents pertaining to associations.
• Communicate regularly with the board of directors per UPA policy and prepare monthly board packages.
• Communicate with, negotiate, and supervise vendors.
• Approve payment to vendors per the management contract, utilizing UPA's accounts payable software program.
• Prepare and monitor budgets.
• Facilitate and attend board of directors and special committee meetings.
• Maintain accurate records within UPA's management software program for each assigned community.

Skills

Customer service experience

Property management experience

Relationship management

Microsoft Excel

Tools

Microsoft Office

Job description

United Property Associates (UPA) is seeking an Association Manager to oversee communities in Virginia Beach. The role emphasizes delivering excellent customer service, building strong client relationships, and ensuring contractual compliance across properties.

Two-plus years in customer service and property management are preferred, along with proficiency in Excel and Microsoft Office. This position offers a dynamic work environment with opportunities to engage Boards and manage budgets.