Associate Store Manager: Design Services & Guest Experience

QVC Group; Wayne (PA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Tuition reimbursement

Job summary

QVC Group is seeking an Associate Store Manager to lead a Ballard Designs retail team at our Wayne, PA location. You will hire, train, and coach staff to deliver an inspiring shopping experience aligned with brand values, standards, and guest satisfaction.

You will report to the Store Leader and manage programs to increase sales, profitability, and guest loyalty. The role requires a flexible schedule, including evenings, weekends, and holidays, and involves moving items up to 50lbs in a

Qualifications

• 3+ years of management experience in specialty retail
• Proficiency with Word, Excel, Outlook, Workday, Kronos, and POS systems
• Flexible schedule including evenings, weekends, and holidays
• Ability to lift and move items up to 50lbs

Responsibilities

• Deliver quality Sales Associate training including product knowledge and benefits of the assortment
• Provide leadership to the team to drive sales and store operations for guest satisfaction and profitability
• Develop strategies with the Store Leader to increase sales and guest loyalty
• Recruit and train team members for all open positions
• Ensure adherence to brand values, standards, and experiences

Skills

Store management

Team leadership

Customer service

Microsoft Office (Word/Excel/Outlook)

Education

Retail management experience (implied)

Tools

Workday

Kronos

POS Systems

Excel

Outlook

Word

Job description

QVC Group is seeking an Associate Store Manager to lead a Ballard Designs retail team at our Wayne, PA location. You will hire, train, and coach staff to deliver an inspiring shopping experience aligned with brand values, standards, and guest satisfaction.

You will report to the Store Leader and manage programs to increase sales, profitability, and guest loyalty. The role requires a flexible schedule, including evenings, weekends, and holidays, and involves moving items up to 50lbs in a