Store Leader: Elevate Guest Experience & Growth

QVC, Inc.; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Employee assistance program

Parental leave

Paid volunteer hours

Company discounts

Health care from day 1

401(k)

Tuition reimbursement

Job summary

QVC Group is seeking a Store Manager to lead a Ballard Designs store in Roswell, GA, onsite daily. You will promote the Ballard Designs brand at every guest encounter, drive sales, and guide a stellar team to embody brand values, standards, and experiences.

You will report to the VP of Retail and play a key role in budgeting, payroll forecasting, and executing store programs to maximize guest satisfaction and EBITDA. This is an exciting opportunity to shape a premier shopping experience.

Qualifications

• 5+ years of management experience in specialty retail or multi-unit retail environments.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency in using Microsoft Word, Excel (can maintain complex spreadsheets), Outlook, Kronos, and POS systems.
• Ability to lift and mobilize medium to large items, up to 50 lbs.

Responsibilities

• Make plans & improve EBITDA by creating the most fantastic place to work and shop by delivering an exceptional Guest experience.
• Develop a strategy to increase sales and build guest loyalty through store programs, including Design Services, Ballard Designs Private Label Credit Card, community outreach, and additional corporate and regional events throughout the year.
• Recruit, Train, and Develop Team Members in all open positions.
• Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals, and complete workload.

Skills

Store management

Sales strategy

Team leadership

Payroll management

Retail operations

Tools

Microsoft Word

Excel

Outlook

Kronos

POS systems

Job description

QVC Group is seeking a Store Manager to lead a Ballard Designs store in Roswell, GA, onsite daily. You will promote the Ballard Designs brand at every guest encounter, drive sales, and guide a stellar team to embody brand values, standards, and experiences.

You will report to the VP of Retail and play a key role in budgeting, payroll forecasting, and executing store programs to maximize guest satisfaction and EBITDA. This is an exciting opportunity to shape a premier shopping experience.