Associate Store Manager

Brobston Group; Manhasset (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Brobston Group's boutique in New York seeks an Associate Store Manager to drive sales, develop clients, and ensure exceptional customer service while leading the store team.

You will oversee sales targets, expand the client base, manage outreach programs, align with the Store Manager, and uphold visual and operational standards.

This role emphasizes team development, recruiting, training, and maintaining brand representation in a high-end retail environment.

Qualifications

• At least 2 years of management experience at a high-end retailer.
• Demonstrated ability to drive results, adapt, solve problems, and think strategically.
• Strong client engagement and brand representation skills.
• Passion for sales, footwear and accessories with excellent customer service.
• Exceptional verbal and written communication skills.

Responsibilities

• Achieve individual sales targets and inspire the team to meet its goals.
• Develop and expand the customer base through client relationships and outreach.
• Manage the boutique client outreach program to drive financial performance and exceed KPI targets.
• Communicate effectively with the Store Manager and build positive team morale through goal setting and accountability.
• Support visual presentation, store operations, recruiting, retention, supervision, training, and staff development.

Skills

Management experience

Strategic thinking

Client engagement

Sales and customer service

Communication skills

Job description

Summary

The Associate Store Manager supports boutique leadership by driving sales, client development, and exceptional customer service. This role helps lead and develop the store team while ensuring strong operational and visual standards.

Responsibilities

• Achieve individual sales targets and inspire the team to meet its goals.
• Develop and expand the customer base through client relationships and outreach.
• Manage the boutique client outreach program to drive financial performance and exceed KPI targets.
• Communicate effectively with the Store Manager and build positive team morale through goal setting and accountability.
• Support visual presentation, store operations, recruiting, retention, supervision, training, and staff development.

Requirements

• At least 2 years of management experience at a high-end retailer.
• Ability to drive results, adapt, solve problems, and think strategically.
• Strong client engagement and brand representation skills.
• Elevated customer service skills and a passion for sales, footwear, and accessories.
• Exceptional verbal and written communication skills.