Assistant Store Manager

Brobston Group LLC; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Brobston Group LLC in New York is looking for an Assistant Store Manager to support all functions of a luxury retail location. This position involves partnering with the General Manager to drive sales and operational excellence, managing inventory, and ensuring a positive customer experience.

The ideal candidate will have 1 to 3 years of retail management experience, preferably with luxury brands, and possess strong leadership and analytical skills. This role requires effective training of staff and a focus on achieving sales targets.

Qualifications

• 1 to 3 years of store management experience, preferably in fashion or luxury.
• Strong retail math skills and analytical abilities.
• Excellent communication and organizational skills.

Responsibilities

• Achieve or exceed sales targets and manage profitability.
• Train and develop sales associates on best practices.
• Monitor inventory planning and maintain operational metrics.
• Support store openings and closings.

Skills

Store management

Leadership

Retail math

Microsoft Office

Education

BA or BS degree

Job description

Summary

The Assistant Store Manager partners with the General Manager to support all store functions for a luxury retail location, including sales, operations, talent management, clientele development, and merchandising. This role drives a positive customer experience while ensuring operational excellence and execution of store strategies. The Assistant Store Manager helps coach and develop staff and supports profitability and inventory management.

Responsibilities

• Achieve or exceed sales targets and contribute to top- and bottom-line results for the location
• Resolve customer issues, investigate trends, develop solutions, and coach staff on handling challenges
• Train sales associates on standard operating procedures and product knowledge
• Monitor inventory planning and maintain metrics such as in-stocks, turnover, and flow
• Maintain loss prevention procedures and increase security in receiving and store operations
• Review retail profit and loss, identify opportunities to improve profitability, and coach associates on performanceAnalyze sales and merchandising performance to identify top and slow sellers and execute merchandising strategy
• Perform store opening and closing procedures and ensure timely communication of company messages to the team
• Support store openings and roll-outs as needed

Requirements

• 1 to 3 years of store management experience; experience with fashion or luxury brands preferred
• BA or BS degree
• Experience maintaining retail operations excellence including payroll, shrink management, and inventory management
• Proven leadership in recruiting, developing, and mentoring associates
• Strong retail math skills and ability to use analytics to drive business decisions
• Operations focus with attention to internal KPIs and performance drivers
• Excellent communication, interpersonal, time management, and organizational skills
• Ability to stand for long periods and work standard, peak, and holiday retail hours
• Advanced Microsoft Office skills, specifically Word and Excel