Associate Specialist, BPS Operations Processing

FIS Management Services LLC; Milwaukee (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Opportunities to make an impact in fintech

Personal and professional learning

Inclusive and diverse work environment

Resources to give back to your community

Competitive salary and benefits

Job summary

FIS Management Services LLC is seeking an Associate Specialist in Milwaukee, Wisconsin. This role focuses on executing transaction processing activities to support business operations with accuracy and compliance. Candidates should have a strong attention to detail, problem-solving skills, and the ability to prioritize tasks in a fast-paced environment.

Preferred qualifications include experience in business process services and familiarity with transaction processing systems. The company offers a diverse work environment, competitive salary, and opportunities for personal and professional growth.

Qualifications

• Strong attention to detail and accuracy in data processing.
• Ability to follow structured procedures and maintain compliance standards.
• Basic understanding of operations or transaction processing.

Responsibilities

• Process transactions accurately within defined service level agreements.
• Identify and resolve routine processing exceptions and discrepancies.
• Prioritize tasks to meet deadlines and performance metrics.

Skills

Attention to detail

Problem-solving

Clear communication

Time management

Education

High school diploma or skills-based equivalent

Tools

Data entry tools and business applications

Job description

Associate Specialist, BPS Operations Processing

About the Role

• You will support business process operations by executing transaction processing activities with accuracy and consistency.
• You will ensure data integrity, compliance, and adherence to defined procedures and service level expectations.
• The role focuses on resolving routine processing issues and maintaining operational efficiency across systems.
• Success is measured through quality, timeliness, and the ability to support reliable, compliant operations.

What You Will Be Doing

• Process transactions accurately within defined service level agreements.
• Review, validate, and enter data across multiple systems.
• Identify and resolve routine processing exceptions and discrepancies.
• Follow established procedures to maintain compliance and operational controls.
• Maintain detailed documentation of processing activities and updates.
• Collaborate with internal teams to resolve issues and clarify requirements.
• Prioritize tasks to meet deadlines and performance metrics.
• Support quality checks, audits, and reporting activities.
• Identify opportunities to improve process efficiency and accuracy.

Required Qualifications

• Strong attention to detail and accuracy in data processing.
• Ability to follow structured procedures and maintain compliance standards.
• Proficiency with computer systems, data entry tools, and business applications.
• Problem‑solving skills for handling routine discrepancies.
• Clear written and verbal communication skills.
• Ability to manage time and prioritize tasks in a fast‑paced environment.
• Basic understanding of operations or transaction processing.
• High school diploma or skills‑based equivalent.

Preferred Qualifications

• Experience in business process services or financial operations.
• Familiarity with transaction processing systems and workflow tools.
• Knowledge of compliance, risk, or quality control practices.
• Experience working with service level agreements and performance metrics.
• Continuous improvement mindset with exposure to process optimization.

  What We Offer

  • Opportunities to make an impact in fintech.
  • Personal and professional learning.
  • Inclusive, diverse work environment.
  • Resources to give back to your community.
  • Competitive salary and benefits.

  EEOC Statement

  FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

  ADA Disclaimer

  In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.