Production Operations Associate I

FIS; Saint Paul (MN); On-site; USD 22,041 - 30,307; Full time

Job summary

FIS is hiring for an on-site Production Associate in Saint Paul, MN. The role centers on processing payments and remittance documents, entering data accurately, and ensuring compliance with procedures.

You will verify details, operate payment-processing equipment, and balance batches to ensure timely, accurate payment processing. Strong attention to detail and the ability to work both independently and with a team are essential for success.

Qualifications

• High school diploma or equivalent required.
• Basic computer and data-entry skills expected.
• Ability to follow written and verbal instructions accurately.
• Strong attention to detail with focus on accuracy and quality.
• Ability to work both independently and in a team.
• Ability to meet established deadlines and productivity expectations.

Responsibilities

• Open, sort, and prepare incoming payments and remittance documents for processing.
• Enter payment and account information into designated systems per SOPs.
• Verify checks, remittance slips, and supporting documentation for accuracy.
• Operate imaging, scanning, or payment-processing equipment.
• Identify discrepancies and escalate non-routine issues to lead or supervisor.
• Maintain production, quality, and turnaround-time standards.
• Balance and reconcile batches to ensure timely processing of payments.
• Handle sensitive financial information per policies and regulatory requirements.
• Assist in other production areas as needed to support team goals.
• Maintain a clean, organized, and secure work environment.

Skills

Data entry

Attention to detail

Follow instructions

Independent worker

Teamwork

Deadline driven

Education

High school diploma or equivalent

Job description

Type Of Hire Experienced (relevant combo of work and education)

Position Type Full time

Type Of Hire Experienced (relevant combo of work and education)

Job Description We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know~ Are you FIS?

What You Will Be Doing

• Open, sort, and prepare incoming payments, remittance documents, and related correspondence for processing


• Accurately enter payment and account information into designated systems following standard operating procedures and client-specific instructions


• Verify checks, payment amounts, remittance slips, account numbers, and supporting documentation for completeness and accuracy


• Operate imaging, scanning, or payment-processing equipment to capture and validate documents


• Identify and elevate discrepancies, exceptions, or non-routine issues to the appropriate lead, supervisor, or support team


• Maintain required production, accuracy, quality, and turnaround-time standards


• Prepare, balance, and reconcile batches to ensure payments are processed correctly and timely


• Handle sensitive financial and customer information in accordance with company policies, confidentiality standards, and applicable regulatory requirements


• Support team goals by assisting in other production areas as business needs require


• Maintain a clean, organized, and secure work environment

Shift Monday-Friday 7am-330pm cst. On-site

What You Bring

• High school diploma or equivalent


• Basic computer, keyboarding, and data-entry skills


• Ability to follow written and verbal instructions accurately


• Strong attention to detail with a focus on accuracy and quality


• Ability to work independently and as part of a team in a fast-paced production environment


• Ability to meet established deadlines and productivity expectations

What We Offer You

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities


• A broad range of professional education and personal development possibilities – FIS is your final career step!


• The chance to work on some of the most challenging, relevant issues in financial services & technology


• Time to support charities and give back in your community


• A fantastic range of benefits designed to help support your lifestyle and wellbeing

Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here. For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer~ In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

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