Associate Specialist, Production Operations

FIS; Brown Deer (WI); On-site; USD 38,000 - 46,000; Full time

Job summary

FIS in Wisconsin is seeking an on-site, full-time team member to support daily production activities in remittance processing. The role includes monitoring, reporting, basic troubleshooting, and preparing customer payments for processing, with attention to detail in handling documents and mail.

Ideal candidates will have strong communication skills, ability to lift up to 30 pounds, and experience processing client transactions using standard computer systems.

Qualifications

• Capable of performing day-to-day production operations.
• Familiarity with remittance processing workflows and client transactions.

Responsibilities

• Supports day to day production operations activities.
• Monitoring
• Reporting and basic troubleshooting
• Prepares customer payments for processing
• Document imaging
• Data entry
• Decision exception items
• Troubleshooting
• Prepares outgoing customer mail
• Other related duties as needed.

Skills

Remittance processing

Written communication

Oral communication

Data entry

Troubleshooting

Attention to detail

Job description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

We are FIS. Our technology powers the world's economy, and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS?

What you will be doing:

• Supports day to day production operations activities
• monitoring
• reporting, basic troubleshooting
• Prepares customer payments for processing.
• Document Imaging
• Data Entry
• Decision exception items.
• Troubleshooting
• Prepares outgoing customer mail.
• Other related duties assigned as needed.

Schedule: Monday-Friday 7:00am-3:30pm. Fully on-site

What you bring:

• * Capacity to lift or move up to 30 pounds
• * Considerable knowledge of remittance processing
• * Proficient written and oral communication skills in dealing with employees or external customers/clients
• * Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
• * Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
• * Knowledge of the practices, procedures and problem-solving techniques involved in item processing* Knowledge of client specifications for remittance processing
• * Knowledge of off-line and peripheral equipment operation and maintenance
• * Proficiency to assemble, organize and sequence work
• * Knowledge to identify errors in calculations and balances

What we offer you:

A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities

A broad range of professional education and personal development possibilities - FIS is your final career step!

The chance to work on some of the most challenging, relevant issues in financial services & technology

Time to support charities and give back in your community

A fantastic range of benefits designed to help support your lifestyle and wellbeing

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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