Associate Specialist, Production Operations

FIS Management Services LLC; Milwaukee (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

FIS Management Services LLC is seeking an on-site Operations Clerk in Milwaukee to support daily production activities, monitor reporting, and perform basic troubleshooting. The role requires lifting up to 30 pounds and familiarity with remittance processing.

Schedule is Monday–Friday, 7:00am–3:30pm, and is fully on-site. The ideal candidate will have a high school diploma or GED and strong written and verbal communication skills to interact with employees and clients, plus the ability to verify

Qualifications

• High school diploma or GED required.
• Ability to lift or move up to 30 pounds.
• Experience with remittance processing is a plus.

Responsibilities

• Supports day to day production operations activities monitoring reporting, basic troubleshooting.
• Prepares customer payments for processing. Document Imaging Data Entry Decision exception items.
• Troubleshooting Prepares outgoing customer mail.
• Other related duties assigned as needed.

Skills

Remittance processing

Data entry

Written & verbal communication

Problem solving

Education

High school diploma or GED

Job description

Job Description We are FIS. Our technology powers the world’s economy, and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you are ready to start learning, growing, and making an impact with a career in fintech, we would like to know: Are you FIS?

What you will be doing:

• Supports day to day production operations activities monitoring reporting, basic troubleshooting
• Prepares customer payments for processing. Document Imaging Data Entry Decision exception items.
• Troubleshooting Prepares outgoing customer mail.
• Other related duties assigned as needed.

Schedule: Monday-Friday 7:00am-3:30pm.

Fully on-site

What you bring:

• High school diploma or GED
• Capacity to lift or move up to 30 pounds
• Considerable knowledge of remittance processing
• Proficient written and oral communication skills in dealing with employees or external customers/clients
• Knowledge of the practices, procedures and problem-solving techniques required to verify and distribute computer output
• Knowledge of the practices, procedures and problem-solving techniques required to process client transactions and produce output through computer operations
• Knowledge of the practices, procedures and problem-solving techniques involved in item processing
• Knowledge of client specifications for remittance processing
• Knowledge of off-line and peripheral equipment operation and maintenance
• Proficiency to assemble, organize and sequence work
• Knowledge to identify errors in calculations and balances

What we offer you:

• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
• A broad range of professional education and personal development possibilities – FIS is your final career step!
• The chance to work on some of the most challenging, relevant issues in financial services & technology
• Time to support charities and give back in your community
• A fantastic range of benefits designed to help support your lifestyle and wellbeing

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.

Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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