Associate Robotics Ops Manager – In-Office, Salt Lake

DoorDash; Utah; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Premium healthcare

Wellness expense reimbursement

Paid parental leave

Job summary

DoorDash Labs is hiring an Associate Operations Manager to lead a team focused on robotics solutions. The role is 100% in-office and in-field across the Greater Salt Lake Area with potential travel to new markets as needed.

You will report to the General Manager, ensuring efficient operation and maximum potential of the team while driving real-time processes and incident leadership. This position requires strong, clear communication and a relentless pursuit of 1% improvements daily.

Qualifications

• 6+ years of experience in operations or related field.
• Experience leading a team of 10-50.
• Deep experience in autonomous vehicles and/or robotics.
• Excellent written and spoken communication skills.
• An “And not Or” mentality balancing quantity and quality.
• Intrinsic motivation and ability to work independently.
• Belief in 1% better every day.

Responsibilities

• Rigorously track daily KPIs and coordinate with all operation areas to maximize output and supply availability.
• Establish relationships with the general manager, ops managers, and a co-located service team to motivate the group.
• Develop and refine daily/weekly real-time operation processes with leadership.
• Partner with cross-functional teams including remote support, TPM, facilities, and engineering to understand operations and resource allocation.
• Propose and implement creative operational solutions to complex technical problems.
• Provide onsite leadership for incident response when outcomes don’t meet expectations and guidance is needed.
• Navigate ambiguous situations to enable clear tactical and strategic decisions and push the program forward.

Skills

Leadership experience

Robotics/AV expertise

Operational excellence

Strong communication

Independent work

Continuous improvement

Job description

DoorDash Labs is hiring an Associate Operations Manager to lead a team focused on robotics solutions. The role is 100% in-office and in-field across the Greater Salt Lake Area with potential travel to new markets as needed.

You will report to the General Manager, ensuring efficient operation and maximum potential of the team while driving real-time processes and incident leadership. This position requires strong, clear communication and a relentless pursuit of 1% improvements daily.