Associate Product Quality Analyst — Shape Quality & Grow

Uline; Pleasant Prairie (WI); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

On-site café

Fitness center

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays

Tuition Assistance Program

Paid time off

Job summary

Uline, Corporate Headquarters in Pleasant Prairie, WI, is seeking an Associate Product Quality Analyst. You will act as the quality expert for an assigned product line, analyzing customer feedback, product returns, and supplier inputs to uphold Uline’s high standards.

You will partner with product managers, purchasing vendors, and warehouse teams to address quality concerns, implement solutions, and improve the customer experience.

Qualifications

• Bachelor's degree is required.
• Proficient Microsoft Office, especially Excel.
• Detail-oriented with excellent analytical, problem-solving and organizational skills.
• Strong work ethic and eagerness to learn.

Responsibilities

• Serve as Uline's quality expert for an assigned product line, analyzing customer comments and product returns to enhance product quality and customer satisfaction.
• Partner with product managers, purchasing vendors and warehouse teams to address quality concerns and implement solutions.
• Work directly with Uline vendors to facilitate the product return and credit process.
• Assist with new product and vendor check-ins to ensure all products meet Uline’s quality standards.

Skills

Detail-oriented

Analytical thinking

Problem solving

Organizational skills

Eagerness to learn

Education

Bachelor's degree

Tools

Microsoft Office

Excel

Job description

Uline, Corporate Headquarters in Pleasant Prairie, WI, is seeking an Associate Product Quality Analyst. You will act as the quality expert for an assigned product line, analyzing customer feedback, product returns, and supplier inputs to uphold Uline’s high standards.

You will partner with product managers, purchasing vendors, and warehouse teams to address quality concerns, implement solutions, and improve the customer experience.