Associate Product Quality Analyst

Uline; Milwaukee (WI); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Complete health insurance coverage

401(k) with 6% employer match

Job summary

Uline is seeking an Associate Product Quality Analyst to analyze customer feedback and product returns, driving improvements in quality and the customer experience. You will work with product teams and vendors to identify root causes and implement effective solutions, building expertise in assigned product lines.

The role emphasizes collaboration with suppliers and internal teams, leveraging Excel and Office tools to monitor trends and ensure that products meet Uline’s high standards.

Qualifications

• Bachelor's degree required.
• Proficient with Microsoft Office, especially Excel.
• Strong analytical, problem-solving and organizational skills.

Responsibilities

• Serve as quality expert for an assigned product line, analyzing customer comments and returns to improve quality and satisfaction.
• Partner with product managers, vendors and warehouse teams to address quality concerns and implement solutions.
• Collaborate with vendors to facilitate product returns and credit processes.
• Assist with new product and vendor check-ins to ensure quality standards are met.

Skills

Excel

Analytical thinking

Detail-oriented

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Associate Product Quality Analyst

Corporate Headquarters

12575 Uline Drive, Pleasant Prairie, WI 53158

Identify trends. Implement solutions. Become a quality expert. As an Associate Product Quality Analyst at Uline, you’ll build expertise in your assigned product lines, using customer feedback and product insights to uphold Uline’s high standards. Partner with teams and vendors to investigate quality concerns, identify solutions and improve the customer experience.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Serve as Uline's quality expert for an assigned product line, analyzing customer comments and product returns to enhance product quality and customer satisfaction.
• Partner with product managers, purchasing vendors and warehouse teams to address quality concerns and implement solutions.
• Work directly with Uline vendors to facilitate the product return and credit process.
• Assist with new product and vendor check-ins to ensure all products meet Uline’s quality standards.

Minimum Requirements

• Bachelor's degree.
• Proficient Microsoft Office, especially Excel.
• Detail-oriented with excellent analytical, problem-solving and organizational skills.
• Strong work ethic and eagerness to learn.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.

EEO/AA Employer/Vet/Disabled

Explore https://www.uline.jobs/#working-here_blankUline.jobs to learn more!