Associate Product Quality Analyst

uline; Pleasant Prairie (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% match

Bonuses

Paid holidays

Paid time off

Tuition assistance

Job summary

Uline in Pleasant Prairie, WI, is seeking an Associate Product Quality Analyst to uphold quality standards across product lines. You will analyze customer feedback and returns, partnering with product managers and vendors to identify improvements and explain solutions to stakeholders.

Responsibilities include acting as the quality expert for an assigned line, driving solutions, and supporting the return/credit process, with a focus on enhancing the customer experience and product reliability.

Qualifications

• Bachelor's degree required.
• Experience analyzing data and trends.
• Excellent analytical and problem-solving skills.
• Detail-oriented with strong organizational abilities.

Responsibilities

• Identify trends and implement solutions across product lines.
• Partner with product managers, vendors and warehouse teams to address quality concerns.
• Work with vendors to manage product returns and credits.
• Assist with new product and vendor check-ins to ensure quality standards.

Skills

Analytical ability

Attention to detail

Problem solving

Organizational skills

Willingness to learn

Strong work ethic

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office

Job description

Associate Product Quality Analyst Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158

Identify trends. Implement solutions. Become a quality expert. As an Associate Product Quality Analyst at Uline, you'll build expertise in your assigned product lines, using customer feedback and product insights to uphold Uline's high standards. Partner with teams and vendors to investigate quality concerns, identify solutions and improve the customer experience.

Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Position Responsibilities

• Serve as Uline's quality expert for an assigned product line, analyzing customer comments and product returns to enhance product quality and customer satisfaction.
• Partner with product managers, purchasing vendors and warehouse teams to address quality concerns and implement solutions.
• Work directly with Uline vendors to facilitate the product return and credit process.
• Assist with new product and vendor check-ins to ensure all products meet Uline's quality standards.

Minimum Requirements

• Bachelor's degree.
• Proficient Microsoft Office, especially Excel.
• Detail-oriented with excellent analytical, problem-solving and organizational skills.
• Strong work ethic and eagerness to learn.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

Employee Perks

• On-site café and first-class fitness center with complimentary personal trainers.
• Over four miles of beautifully maintained walking trails.

About Uline

Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations.

EEO/AA Employer/Vet/Disabled

Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.

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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!