Associate Principal Technical Writer (Fully Remote)

Saviynt; United States; Remote; USD 90,000 - 115,000; Full time

Job summary

Saviynt is seeking a technical writer to independently explore, configure, and test cloud-native security capabilities, including AI-powered features, and to own the documentation strategy from development through release.

You will craft configuration guides, API references, and troubleshooting resources; collaborate with Product and Engineering to translate complex concepts; mentor other writers; and design AI-enabled documentation workflows with RAG readiness.

Qualifications

• Proven ability to craft clear, concise technical documentation.
• Strong collaboration with product and engineering teams.
• Experience shaping documentation strategy across development to release.

Responsibilities

• Independently explore, configure, and test cloud-native security capabilities, including AI-powered features.
• Own documentation strategy and execution from development through release.
• Craft configuration guides, integration instructions, API references, and troubleshooting resources.
• Analyze documentation usage, performance data, and stakeholder feedback to identify knowledge gaps and drive improvement.
• Collaborate with product, engineering, and subject matter experts to translate intricate technical details.
• Mentor and guide other technical writers to elevate the team's capabilities.
• Design, implement, and scale AI-enabled documentation workflows for content generation and validation.
• Ensure content is AI/LLM-ready and retrieval-ready, including familiarity with RAG concepts.

Skills

Technical writing

Documentation strategy

Mentoring

Job description

• Independently explore, configure, and test complex, cloud-native security capabilities, including AI-powered features.
• Own documentation strategy and execution for identity and AI security capabilities from development through release.

Responsibilities:

• Craft high-quality technical documentation such as configuration guides, integration instructions, API references, and troubleshooting resources.
• Analyze documentation usage, performance data, and stakeholder feedback to identify knowledge gaps and drive improvement.

Collaboration and Mentorship:

• Collaborate closely with Product, Engineering, and subject matter experts to translate intricate technical details.
• Mentor and guide other technical writers to elevate the team's capabilities.

Innovation and AI:

• Design, implement, and scale AI-enabled and agentic documentation workflows for content generation and validation.
• Ensure content is AI/LLM-ready and retrieval-ready, including familiarity with RAG concepts.

Saviynt

Saviynt's AI-powered identity platform manages and governs access to applications, data, and processes for enterprises. As a high-growth SaaS company with Fortune 500 clients, Saviynt offers a dynamic, collaborative environment focused on innovation and growth.