Lead Technical Writer, Identity & AI Security (Remote)

Saviynt; Northern (KY); Hybrid; USD 157,000 - 182,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401K

Unlimited PTO

Sick Time

Employee Recognition

Team Socials

Job summary

Saviynt seeks an Associate Principal Technical Writer to lead documentation for cloud-native identity and AI security capabilities. This remote role may require occasional travel to an office location.

You will craft configuration guides, API references, and troubleshooting resources for enterprise customers, collaborating with Product and Engineering to deliver accurate, user-friendly content. The ideal candidate has 12+ years in technical writing for enterprise software, strong cloud and IAM

Qualifications

• 12+ years of technical writing experience for enterprise software.
• Experience designing documentation for cloud-native products, preferably security or identity management.
• Familiarity with AI-enabled documentation and retrieval-ready content workflows.
• Experience with Python or JavaScript scripting and docs-as-code/CI/CD workflows.
• Excellent written and verbal communication skills and SME collaboration abilities.

Responsibilities

• Independently explore, configure, and test cloud-native security capabilities, including AI-powered ones.
• Create high-quality configuration guides, API references, integration instructions, and troubleshooting resources for enterprise customers.
• Develop documentation for online help, release notes, and product feature guides with technical accuracy.
• Collaborate with Product, Engineering, and SMEs to translate complex details into user-friendly content.
• Own documentation strategy for cloud-native identity and AI security capabilities from development through release.
• Investigate complex technical scenarios involving cloud infra, AI agents, non-human identities, and access controls.
• Design AI-enabled documentation workflows for content generation, validation, and retrieval readiness.
• Lead major documentation initiatives from conception to delivery; mentor peers on the team.
• Analyze usage data and feedback to identify gaps and drive improvements.

Skills

Cloud platforms

IAM security

AI/LLM content

REST APIs

Git workflows

Markdown

Jira

Education

Bachelor's degree or equivalent

Tools

Modern documentation platforms

Job description

Saviynt seeks an Associate Principal Technical Writer to lead documentation for cloud-native identity and AI security capabilities. This remote role may require occasional travel to an office location.

You will craft configuration guides, API references, and troubleshooting resources for enterprise customers, collaborating with Product and Engineering to deliver accurate, user-friendly content. The ideal candidate has 12+ years in technical writing for enterprise software, strong cloud and IAM