Assistant Practice Manager

Integrateddermatology; Centerville (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

Integrated Dermatology Group is a leading dermatology practice in the United States, focused on partnering with providers to deliver excellent patient care. The administration team supports daily operations, scheduling, billing, and insurance activities to ensure smooth clinical flow.

The role requires supervising front-office personnel, training new hires, and coordinating with the billing director. Strong communication, organization, and healthcare administration knowledge are essential in a

Qualifications

• 2+ years in medical/dental/med-spa office setting (dermatology preferred).
• Lead or supervisory administrative experience is a plus.
• Familiarity with EHR systems and medical billing processes.

Responsibilities

• Supervise medical office personnel for efficiency, including staff scheduling and performance support.
• Train new hires across administrative roles and office procedures.
• Support daily operations: patient scheduling, check-in/check-out, insurance verification, and payment collection.
• Improve understanding of health insurance practices to aid patient accounts.
• Meet with billing director to train on payments systems and insurance changes.
• Monitor front office workflows for accuracy and adherence to protocols.

Skills

Leadership

Communication

Multitasking

Insurance verification

Customer service

Education

Associate degree or higher in healthcare administration or related field

Tools

Microsoft Office

Teams

Practice management software

Accounts payable software

Job description

Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

Job Description

• Assists in supervisingmedical office personnel to ensure maximum efficiency, including staff scheduling, training and performance support.
• Develop a solid working knowledge of all the administration positions to facilitate training new hires
• Support administrative staff in daily operations such as patient scheduling, check-in/check-out, insurance verification, and payment collection.
• Develop a good working knowledge of health insurance practices and payments to be able to help patients understand their accounts
• Meet with billing director periodically to train on payments systems and insurance changes
• Monitor front office workflows to ensure efficiency, accuracy, and adherence to practice protocols.
• Monitor the provider's schedules on a weekly basis to evaluate for appropriate patient numbers, opportunities to increase patient visits and keep no-show's and lost patient volume to a minimum
• Address patient concerns and service issues in a timely and professional manner when needed.
• Support Physician Owner in identifying inefficiencies and process opportunities and assist in implementing process improvements.
• Coordinate with Lead Medical Assistant to ensure appropriate scheduling of clinical staff to ensure smooth patient flow and communication.
• Provide coverage for front or back desk roles as needed during staff absences or peak times.
• Participate in staff meetings, training sessions, and quality improvement initiatives.
• Serve as acting manager along with Advanced Practitioners in the absence of the Physician Owner, as designated.
• Coordinating with Building manager to maintain facilities and have appropriate repairs coordinated as necessary
• Perform other related duties as needed.

Qualifications

• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office and Teams and practice management and accounts payable software.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of insurance verification, patient scheduling, and front office operations.
• Professional demeanor with a commitment to patient-centered service.
• Thrives in a high energy, fast paced work environment
• Full-time: Monday-Friday

Experience:

• Minimum of 2 years of experience in a medical, dental or med-spa office setting, preferably in dermatology or a specialty practice such as Plastics, Ophthalmology, OB/Gyn, cosmetic dentistry.
• Prior experience in a lead or supervisory administrative role is preferred.
• Familiarity with electronic health record (EHR) systems and medical billing processes.

Education:

• Associate's degree or higher required, coursework in healthcare administration, business, or related field preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.