Assistant Practice Manager

Dermatology-and-Aesthetics-Center-of-Utah; Centerville (UT); On-site; USD 52,000 - 68,000; Full time

Job summary

Integrated Dermatology Group in Centerville, UT is seeking a capable Administrative Supervisor to oversee medical office staff, manage scheduling, and support billing and insurance activities. The role emphasizes a patient-centered service approach and smooth front/back desk operations.

The candidate should have strong leadership, solid communication, and proficiency with MS Office/Teams and EHR systems. Dermatology experience is preferred.

Qualifications

• 2+ years of experience in medical/dental/med-spa office settings, dermatology preferred.
• Lead or supervisory administrative experience is a plus.
• Familiarity with EHR and medical billing processes.

Responsibilities

• Supervise administrative staff to ensure efficiency and scheduling.
• Train new hires and maintain staff performance.
• Assist with patient scheduling, check-in/check-out, and payments collection.

Skills

Leadership

Communication

MS Office/Teams

Front office ops

Billing/insurance

Education

Associate degree or higher

Healthcare administration coursework

Tools

Microsoft Office

Microsoft Teams

Practice management software

Accounts payable software

EHR systems

Job description

Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

Job Description

• Assists in supervisingmedical office personnel to ensure maximum efficiency, including staff scheduling, training and performance support.
• Develop a solid working knowledge of all the administration positions to facilitate training new hires
• Support administrative staff in daily operations such as patient scheduling, check-in/check-out, insurance verification, and payment collection.
• Develop a good working knowledge of health insurance practices and payments to be able to help patients understand their accounts
• Meet with billing director periodically to train on payments systems and insurance changes
• Monitor front office workflows to ensure efficiency, accuracy, and adherence to practice protocols.
• Monitor the provider's schedules on a weekly basis to evaluate for appropriate patient numbers, opportunities to increase patient visits and keep no-show's and lost patient volume to a minimum
• Address patient concerns and service issues in a timely and professional manner when needed.
• Support Physician Owner in identifying inefficiencies and process opportunities and assist in implementing process improvements.
• Coordinate with Lead Medical Assistant to ensure appropriate scheduling of clinical staff to ensure smooth patient flow and communication.
• Provide coverage for front or back desk roles as needed during staff absences or peak times.
• Participate in staff meetings, training sessions, and quality improvement initiatives.
• Serve as acting manager along with Advanced Practitioners in the absence of the Physician Owner, as designated.
• Coordinating with Building manager to maintain facilities and have appropriate repairs coordinated as necessary
• Perform other related duties as needed.

Qualifications

• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office and Teams and practice management and accounts payable software.
• Ability to multitask and prioritize in a fast-paced environment.
• Knowledge of insurance verification, patient scheduling, and front office operations.
• Professional demeanor with a commitment to patient-centered service.
• Thrives in a high energy, fast paced work environment
• Full-time: Monday-Friday

Experience:

• Minimum of 2 years of experience in a medical, dental or med-spa office setting, preferably in dermatology or a specialty practice such as Plastics, Ophthalmology, OB/Gyn, cosmetic dentistry.
• Prior experience in a lead or supervisory administrative role is preferred.
• Familiarity with electronic health record (EHR) systems and medical billing processes.

Education:

• Associate's degree or higher required, coursework in healthcare administration, business, or related field preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.