Associate Patient Access

Montefiore St. Luke's Cornwall; Laurel (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Montefiore St. Luke's Cornwall is seeking a Pre-Access Center registration professional in Cornwall, NY.

The role involves collecting demographic and insurance details to ensure accurate medical records, and managing referrals, authorizations, pre-registration and scheduling across service lines. Responsibilities include entering data into the hospital system, verifying insurance eligibility, and communicating cash requirements to patients prior to service dates.

Qualifications

• Three (3) years of patient registration or patient accounting experience required.
• Ability to read, write and communicate in English. Bilingual (Spanish) a plus.
• Prior experience working with Windows-based software.
• In absence of an Associate degree, substitution with CHAA certification or related experience is acceptable.

Responsibilities

• Obtain demographic and insurance information to ensure accurate medical records following JC and DOH standards.
• Manage inbound referrals, authorizations, Pre-Registration and Scheduling; route inquiries to appropriate service lines.
• Enter patient information into Hospital Information System and verify insurance eligibility; identify out-of-pocket costs.
• Communicate with staff and patients regarding cash requirements on or before service date.

Skills

English communication

Spanish desirable

Windows-based software

Multitasking under pressure

Education

High School or GED

AA or AS Preferred

Tools

Hospital Information System

Job description

City/State: Cornwall, New York

Department: Pre-Access Center

Bargaining Unit: 1199

Work Days: MON-FRI

Scheduled Hours: 10:30 AM-6:30 PM

Scheduled Daily Hours: 7.5 HOURS

Hourly Rate/Range: 24.21

Sign-On Bonus: N/A

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

Job Summary

Responsible for obtaining all demographic and insurance information; to ensure accurate and timely medical record completion in accordance with Joint Commission on Accreditation of Health Organizations (JC) Department of Health (DOH) standards and medical staff bylaws, rules and regulations. This position is responsible for ensuring the effective management of all incoming referrals, authorizations, Pre-Registration and Scheduling and the transition of inquiries to the appropriate service lines. Responsible for completing/distributing paperwork, entering pertinent patient information into Hospital Information System, verifying insurance eligibility, identifying out of pocket cost, and communicating with staff and patients on point of cash requirements on/before service date.

Qualifications

• High School or GED Required
• AA or AS Preferred
• Three (3) years of patient registration or patient accounting experience required. Experience must have included frequent customer interaction with a broad and diverse community. Prior experience must demonstrate the ability to work well under pressure, and to prioritize and multi-task with a high level of accuracy and attention to detail. Required
• Ability to read, write and communicate in English. Bilingual (Spanish) a plus.
• Prior experience working with Windows-based software.
• Ability to learn new processes, procedures, and software programs quickly.
• In the absence of an Associate degree, a combination of either health care finance or healthcare access certification (CHAA) or specific experience can be substituted.
• Required to successfully complete the pre-access orientation program and pass competency test within 30 Days Required

Montefiore St. Luke's Cornwall is an equal employment opportunity employer. Montefiore St. Luke's Cornwall will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.