Associate Manager — Retail Leadership & Brand Growth

J.Crew Factory; Palm Harbor (FL); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Base pay & bonus

Employee discount

Paid time off

401(k) matching

Health insurance

Discount programs

Job summary

J.Crew Factory is seeking an Associate Manager to join our leadership team. You will drive profitability by fostering customer connections, brand loyalty and community engagement, while coaching the team for peak performance.

You’ll own a key area of the business and may step into other roles to maintain operational excellence, recruiting and developing talent, and ensuring best-in-class service. Collaborate with the Store Director and create a positive, collaborative working environment.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Ability to lead teams, adapt to shifting priorities, and drive profitability.
• Strong customer service orientation and brand advocacy.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Team leadership

Problem solving

Scheduling flexibility

Job description

J.Crew Factory is seeking an Associate Manager to join our leadership team. You will drive profitability by fostering customer connections, brand loyalty and community engagement, while coaching the team for peak performance.

You’ll own a key area of the business and may step into other roles to maintain operational excellence, recruiting and developing talent, and ensuring best-in-class service. Collaborate with the Store Director and create a positive, collaborative working environment.