Associate Manager

Brobston Group; Tulalip Bay (WA); On-site; USD 48,000 - 64,000; Full time

Job summary

Brobston Group in the United States seeks an Associate Manager to support the General Manager in executing strategic plans and driving a profitable store. You will lead operations toward an exceptional customer experience through efficiency, talent development, and brand standard adherence.

This role requires flexibility for days, evenings, weekends, and occasional travel, with the ability to stand, walk, and lift up to 30 pounds as needed to ensure store success.

Qualifications

• Retail management or related experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication, business acumen, planning, prioritization, and time management skills.
• Demonstrated ability to build positive working relationships with customers, managers, and coworkers.
• Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel.
• Ability to stand, walk, move around the store, and lift or climb up to 30 pounds.

Responsibilities

• Support analysis of business trends and strategic planning for store initiatives.
• Educate the team on sales and profit performance tools and support store sales goals.
• Contribute to client development strategy and lead community outreach.
• Execute talent strategies, recruit, coach, and develop employees.
• Manage store processes, inventory control, and execution to achieve shrink goals.
• Promote new selling technology, uphold company policies, and maintain high store standards.
• Share business trends and profit opportunities with the General Manager and District Director.

Job description

Summary

The Associate Manager supports the General Manager in executing strategic plans and driving a profitable store business. This role helps deliver an exceptional customer experience through operational excellence, talent development, and adherence to brand standards.

Responsibilities

• Support analysis of business trends and strategic planning for store initiatives.
• Educate the team on sales and profit performance tools and support store sales goals.
• Contribute to client development strategy and lead community outreach.
• Execute talent strategies, recruit, coach, and develop employees.
• Manage store processes, inventory control, and execution to achieve shrink goals.
• Promote new selling technology, uphold company policies, and maintain high store standards.
• Share business trends and profit opportunities with the General Manager and District Director.

Requirements

• Retail management or related experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication, business acumen, planning, prioritization, and time management skills.
• Demonstrated ability to build positive working relationships with customers, managers, and coworkers.
• Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel.
• Ability to stand, walk, move around the store, and lift or climb up to 30 pounds.