Associate Manager

brobstongroup.com - Jobboard; Central Valley (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

The Associate Manager at brobstongroup.com - Jobboard in Central Valley, New York, will support the General Manager in strategic planning and execution to ensure profitable store operations. This role focuses on driving operational excellence, talent development, and maintaining consistent brand standards.

The ideal candidate will have a college degree and experience in retail management or other high-volume specialty fields, with strong communication skills and a proven track record in building customer relationships.

Qualifications

• Retail management or similar high-volume specialty experience preferred.
• Proven track record building customer relationships and driving business results.
• Ability to operate register, stand and walk for multiple hours, and lift up to 30 lbs.

Responsibilities

• Support the General Manager in analyzing business trends.
• Educate and coach the team on sales and profit performance tools.
• Create and maintain a consistent customer experience aligned to brand expectations.
• Lead client development strategy and community outreach.
• Manage store operations and inventory control.
• Champion new technology to drive sales results.

Skills

Strong communication

Business acumen

Planning

Time-management

Education

College degree or equivalent

Job description

Summary

The Associate Manager supports the General Manager in strategic planning and execution to ensure a profitable store. Acting as a key decision maker in the GM's absence, the role drives operational excellence, talent development, and consistent brand standards. The position focuses on optimizing sales performance, inventory control, and the customer experience.

Responsibilities

• Support the General Manager in analyzing business trends and developing strategic store initiatives
• Educate and coach the team on sales and profit performance tools and resources
• Create and maintain a consistent customer experience aligned to brand expectations
• Lead client development strategy and community outreach in the store market
• Execute talent strategy including recruitment, coaching, and ongoing development
• Manage store operations, inventory control, and shrink goals to maintain productivity standards
• Champion new technology and More Ways to Shop to drive sales results and store execution
• Ensure sales floor and store standards exceed expectations and uphold company policies

Requirements

• College degree or equivalent a plus; retail management or similar high-volume specialty experience preferred
• Proven track record building customer relationships and driving business results
• Strong communication, business acumen, planning and time-management skills
• Ability to operate register, stand and walk for multiple hours, and lift up to 30 lbs
• Flexible schedule required including days, evenings, weekends and potential overnight shifts and travel