Associate Manager

Brobston Group; Katy (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Brobston Group in Katy, TX seeks an Associate Manager to support the General Manager in planning and executing store strategies, driving profitable results, and delivering an exceptional customer experience. You will help lead store operations, talent development, and client engagement while upholding brand standards.

The role emphasizes coaching, inventory control, and implementation of selling technologies, with a focus on building an inclusive team environment and maintaining customer-focused

Qualifications

• Retail management or similar experience in high-volume environments.
• Strong communication, planning, prioritization and time-management skills.
• Ability to build positive relationships with customers, managers and colleagues.
• Flexible schedule including days, evenings, weekends, and travel as needed.
• College degree or equivalent is a plus.

Responsibilities

• Analyze business trends and support strategic planning and store initiatives.
• Educate the team on sales and profit performance, and provide coaching and development opportunities.
• Support client development, community outreach, networking, and recruitment.
• Manage store processes, inventory control, productivity, and execution of sales floor standards.
• Promote new selling technologies, uphold company policies, and communicate business trends to store leadership.
• Help create an inclusive team environment and deliver a customer experience aligned with brand expectations.

Skills

Retail management

Communication

Business acumen

Planning

Prioritization

Time-management

Customer relationships

Education

College degree or equivalent

Job description

Summary

The Associate Manager supports the General Manager in planning and executing store strategies to achieve profitable business results. This role helps lead store operations, talent development, client engagement, and an exceptional customer experience while upholding brand standards.

Responsibilities

• Analyze business trends and support strategic planning and store initiatives.
• Educate the team on sales and profit performance, and provide coaching and development opportunities.
• Support client development, community outreach, networking, and recruitment.
• Manage store processes, inventory control, productivity, and execution of sales floor standards.
• Promote new selling technologies, uphold company policies, and communicate business trends to store leadership.
• Help create an inclusive team environment and deliver a customer experience aligned with brand expectations.

Requirements

• Retail management or similar experience in a complex, high-volume, or high-profile specialty environment preferred.
• Strong communication, business acumen, planning, prioritization, and time-management skills.
• Demonstrated ability to build positive working relationships with customers, managers, and colleagues.
• Ability to work a flexible schedule, including days, evenings, weekends, and occasional overnight shifts or travel as needed.
• Ability to stand, walk, and move throughout the store for extended periods, and lift or climb as required.
• College degree or equivalent is a plus.