Associate Manager

brobstongroup.com - Jobboard; Lancaster (Lancaster County); On-site; USD 45,000 - 60,000; Full time

Job summary

The Associate Manager at brobstongroup.com in Lancaster supports the General Manager in driving store performance through strategic planning and operational excellence. This role is crucial for creating a consistent customer experience and executing business initiatives.

Responsibilities include coaching the team on sales, managing inventory, and executing talent strategies. Candidates should have a college degree and experience in retail management, with strong communication and time management skills.

Qualifications

• Proven sales results in a high-volume or specialty retail environment.
• Ability to operate register and stand for extended periods.
• Flexible availability including travel if needed.

Responsibilities

• Support the General Manager with business analysis and planning.
• Coach the team on sales and performance tools.
• Manage inventory control to meet productivity goals.

Skills

Strong communication

Business acumen

Time management

Retail management experience

Education

College degree or equivalent

Job description

Summary

The Associate Manager supports the General Manager in driving store performance through strategic planning, operational excellence, and talent development. This role helps create a consistent customer experience, execute business initiatives, and make key decisions in the GM's absence to ensure a profitable store.

Responsibilities

• Support the General Manager with business analysis and strategic planning for the store
• Educate and coach the team on sales, profit performance tools and resources
• Deliver a consistent customer experience aligned to the store vision
• Lead client development strategies and community outreach in the market
• Execute talent strategy including recruiting, coaching and performance development
• Manage store processes including inventory control to meet shrink and productivity goals
• Champion new selling technologies and maintain store standards and policies

Requirements

• College degree or equivalent a plus; retail management experience preferred
• Experience in a high-volume or specialty retail environment with proven sales results
• Strong communication, business acumen and time management skills
• Ability to operate register, stand and walk for extended periods, lift up to 30 lbs and work around stock areas
• Flexible availability including days, evenings, weekends and occasional travel