Associate Manager

brobstongroup.com - Jobboard; Town of Florida (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

brobstongroup.com - Jobboard is looking for an Associate Manager in New York, NY, to support the General Manager in driving store performance. You will lead a team, maintain brand standards, and ensure an exceptional customer experience through effective store operations.

Ideal candidates will have a background in retail management and strong communication skills. This position requires flexibility in scheduling and the ability to handle physical tasks. Join us to contribute to our strategic plan and enhance client relationships!

Qualifications

• Retail management or similar experience preferred.
• Ability to stand, move and walk for extended periods and lift up to 30 lbs.
• Flexible schedule including days, evenings, weekends, and occasional travel.

Responsibilities

• Support the General Manager in analyzing business trends.
• Educate and coach the team on sales performance tools.
• Create a customer experience aligned with brand expectations.
• Assist in client development strategy and community outreach.
• Execute talent strategy including recruitment and coaching.
• Manage inventory control and shrink goals.
• Champion new selling technologies and initiatives.

Skills

Strong communication skills

Planning and prioritization

Team relationship building

Education

College degree or equivalent

Job description

Summary

The Associate Manager supports the General Manager in driving store performance and executing strategic plans to ensure a profitable business. This role helps lead the team, maintain brand standards, and deliver an exceptional customer experience while overseeing day-to-day store operations. The Associate Manager also contributes to client development, talent growth, and inventory control.

Responsibilities

• Support the General Manager in analyzing business trends and executing strategic initiatives for the store
• Educate and coach the team on sales and profit performance tools and resources
• Create and maintain a consistent customer experience aligned to brand expectations
• Assist in client development strategy and lead community outreach in the market
• Execute talent strategy, including recruitment, coaching, and ongoing development
• Manage store processes and execution, including inventory control and shrink goals
• Champion new selling technologies and omnichannel initiatives to drive results

Requirements

• College degree or equivalent a plus
• Retail management or similar experience in a complex, high-volume specialty environment preferred
• Strong communication skills with customers and store personnel
• Ability to stand, move and walk for extended periods and lift up to 30 lbs
• Ability to work a flexible schedule including days, evenings, weekends and occasional travel
• Proven track record of building positive customer and team relationships and strong planning/prioritization skills